Sandra M. Nesbitt

Executive Secretary (08/12/2009 – 01/28/2011)

MS Word MS Excel PowerPoint Planning and Scheduling Written Communication Customer Service Interdepartmental Coordination Internet Research Telephone Reception Transcription Account receiveables and banking

Last Employer: Sons of AMVETS,Department of Ohio

Contact Person: Commander David Hepler, 614-496-7290

Responsibilities: Coordinate with various Officers for operational support activities of the department; serve as a liaison between department officers and membership in the resolution of day-to-day. administrative and operational problems. Provide administrative/secretarial support for various department officers and members such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions. Prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings. Schedule and coordinate meetings, interviews, appointments, events and other similar activities for department officers, which also includes travel and lodging arrangements for conferences and state conventions.

Accomplishments: Successfully negotiated new contract for a copier/printer/fax machine. Received an award for outstanding service 2010

Customer Service/Server (02/16/2009 – 10/12/2009)

Extra ordinary fluency in communication and enormous customer convincing abilities. Excellent hand at computer tools and web. Large and diverse cashier work experience at a renowned restaurant. Immense familiarity with the general duties of a server/cashier. Uncommon ability of identifying invalid and fake currency, effortlessly.

Last Employer: Darden Restaurants/Red Lobster

Contact Person: Aaron

Responsibilities: Welcoming the customers with proper verbiage and probing for their food orders politely. Transferring the food orders to the subordinates for getting it prepared. Monitoring consistently the food quality and service quality of orders being served. Tallying the orders served and collected cash at the end of the shift.

Accomplishments: Successfully established returning customers due to providing excellent customer service.

HR/Safety Assistant (01/23/2006 – 11/17/2008)

MS Word MS Excel Planning and Scheduling Written Communication Customer Service Interdepartmental Coordination Internet Research Telephone Reception Spread sheet creation,entry and formlation

Last Employer: TRANSInternational System Inc.

Contact Person: Lea Keiffer, Safety Manager 614-623-7678

Responsibilities: Responsible for hiring, screening, background investigations of all Class A CDL drivers. Scheduled drug screens and physicals of drivers. Maintain all personnel records according to DOT Regulations, Codes, Rules and Regulations of all states that the CDL drivers operate in. Assist in accident investigation and photography. Assisted Safety Manager in training new or existing staff. Good at managing vendor relations

Accomplishments: Notable improvement occurring in driver retention and satisfaction. Successfully received 30 hrs of OSHA training certification 2009

Armored Driver (03/13/2006 – 01/02/2007)

Strong history of working collaboratively with others. Capable of passing a D.O.T. physical examination and drug screen. Familiarity with Federal Motor Carrier Safety Regulations. Ability to step in and out of an armored vehicle 40-70 times per day. Ability to maintain the safety, security and control of the armored vehicle. Ability to load and unload the armored vehicle. Radio dispatching.

Last Employer: Brink's Inc.

Contact Person: Glenn Blankenship,614-291-1268

Responsibilities: Guarded the Messenger while the actual delivery and pick up of valuables at a customers location. Communicated with Messenger and other vehicle crew and with dispatch personnel through radio. Loading and unloading the armored vehicle. Finished appropriate driving and delivery documentation. Ability to be on call at a moments notice 24/7

Accomplishments: Detected impending robbery of an armored vehicle and notified the proper authorities for interception.

Unemployed (03/15/2004 – 02/28/2006)

At home mother due to husbands employment relocation to Alabama

Establishment: Allegheny County Community College,Monroeville,PA

Degree: 33 credit hours

Education Period: 08/23/1976 - 06/06/1977

Speciality: Criminal Justice

Average Grade: 3.33 GPA

Details: Major in Criminal Justice with a minor in Criminal Law. Left college to pursue a career and training with the FBI in Washington,DC