Steven Cortright
------------------------------------------------------------------------------------------------(H) (630)219-8765, (C) (630)219-8765,
Objective
Maintain a loyal customer base as well as establishing new and loyal customers. Increase sales through the recommendation of maintenances and repairs that are needed and or recommended for preventative purposes. establish a clean, safe and friendly shop for the customers as well as the employees. Assure shop equipment and premises are are inspected and maintained in good working order. Guide and develope employees as their duties and responsibilites. Make sure company policies and procedures are in place and followed
Work Experience
Over-the road Driver (12/18/2008 – Present)
CDL class A drivers license, operating a semi-truck and trailer for shipper to consignee
Last Employer: PAM Transport
Contact Person: Ray/(800)777-0615
Responsibilities: Pick-up and delivery of products in a timely fashion, maintain maintenance of tractor and trailer
Accomplishments: Always, made deliveries and pick-ups on time,never late
Security Officer/Fire Marshall (01/05/2010 – 11/24/2010)
Hazmat training, CPR, fire regulations, loss prevention at the Chrysler Truck Plant
Last Employer: Wackenhut
Contact Person: Adrian Barker/(248)298-6222
Responsibilities: Maintain a safe working environment, maintain fire prevention equipment, patrol facilities compliance
Accomplishments: prevented paint shop from blowing up when a fire broke out at one of the mixers. excelled in my training to a level that supervision gave me the trainers responsibilities for both the security and fire departments
Automotive Service Adviser (09/02/2002 – 12/28/2007)
sales of maintenance and repairs to customer vehicles, developing new customers for commercial business, continued certification process for as much knowledge as possible to benefit myself and the company
Last Employer: Ed Schmid For
Contact Person: Phil Smith/(248)399-1000
Responsibilities: sales of repairs and maintenance for customers vehicles
Accomplishments: Top in sales for entire period of employment, continued certifications at the highest level through Ford Motor Company
Atomotive Service Assistant and Manager (02/04/2002 – 08/30/2002)
sales of maintenance and repairs to customer vehicles, training of new employees, daily operations, maintaining facilities and assets,man hour accounting,implementation of company,state, and federal procedures and regulations
Last Employer: Jerome Duncan Ford
Contact Person: Waren Scott/out of business
Responsibilities: took over operations when manager left, trained new employees, maintained operations in a daily manner, man-hour accounting, implemented operating procedures that complied with company,state and federal regulations
Accomplishments: promoted to manger when the existing manager left, continued certifications through Ford Motor Company, tops in sales for duration of employment
Servise Advisor/Assistant Service Manage (09/09/1997 – 01/21/2002)
Learned service end of automotive dealerships, learned sales of automobile repairs, began training through Ford Motor Company, learned daily operations of dealership service
Last Employer: Mel Farr Ford
Contact Person: George Whitfield/out of business
Responsibilities: sales of maintenance and repairs to customers vehicles, to become certified through Ford Motor Company as a Service Advisor
Accomplishments: Became Master Certified through Ford Motor Company as a Service Adviser, Commercial Service Adviser, and as a Service Manager, promoted to Assistant Service Manager,number in in sales and broke company record that had stood for ten years
Education
Establishment: United States Air Force Electronics
Degree: diplomas
Education Period: 07/02/1974 - 08/10/1977
Avarage Grade: 87%
Details: Electronics installation and repair of communication equipment; Leadership training
Establishment: Oakland Community College
Degree: BusinessManagement
Education Period: 09/07/1977 - 06/20/1978
Avarage Grade: 3.67
Details: accounting, statistics, business law, office management, English, sociology, psychology, economics
Establishment: Henry Ford Community College
Degree: Business Mangement
Education Period: 09/06/1978 - 04/20/1979
Avarage Grade: 3.4
Details: principles of management,economics,English,Psychology,accounting,retail mangement
Skills
operation of most any motorized vehicle and its maintenance, worked in cash office, shop office, top performer in customer retention and sales automotive needs
Additional Information
Conferences or Courses: Retail Management Course at Grand Valley State University in Grand Rapids,Michigan while employed at Mejiers during 1992; Ford Motor Company training courses for Service Adviser,Commercial Service Adviser, and Service Manager (Master Certified)
Certifications or Licensures: Electronics Repair; master Certifications as Service Adviser, Commercial Service Adviser, and Service Manager; Commercial Drivers License (CDL) class A
Interests
my interests are most sports (both playing and watching), coin collectiong, church, and family