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Theresa  Kelly

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27 Rossemere Pl Se , Medicine Hat, Alberta , Canada

(H) 403-526-5626, (C) 403-957-1777,

Objective

Currently I am employed with Brokerlink as a Licensed Insurance Broker, I am looking for Part time employment for every other weekend, Saturday and Sunday when my son is at his fathers. I excel in customer service and enjoy working with the public, I can work alone or as a team.


Work Experience

Insurance Broker  (07/15/2008 – Present)

I work as a broker, looking after and multi tasking numerous files a day. Customer service orientated, Fast past environment where I have to think on my feet to resolve issues and maintain my book of business.

Last Employer: Brokerlink

Contact Person: Shelley

Responsibilities: Maintain book of business, problem solve, fast past, computer knowledge, multi task.

Accomplishments: I have been with Brokerlink for 2 years, recently I have completed my final exam to become a fully licensed broker.

General Labourer (11/15/2002 – 10/01/2006)

Worked as a assembly line worker, Left company when I moved to Alberta where I was a stay at home mom until July 15 2008.

Last Employer: Siemens VDO

Contact Person: Erin Knight 519-532-7878

Responsibilities: Meeting daily quota, fast passed, safety, physically demanding

Accomplishments: Would make daily requirments for quota.

Education

Establishment: Alberta Insurance Council

Degree: Personal Lines Level 2 broker

Education Period: 07/15/2008 - 11/15/2010

Average Grade: 70

Details: Self study, To become a broker in Alberta you must pass level 1 exam with at least a 70, I have since then taken my final level 2 and passed.

Establishment: St. Clair College

Degree: Personal Support Worker

Education Period: 01/04/2000 - 01/04/2001

Average Grade: 90

Details: One year certificate course to become a personal support worker, CPR and First Aid, Working with youth and elderly in there daily care

Skills

I can work under pressure and in a high demanding work force. I multi task and handle and resolve issues on a daily basis. I learn fast and work with efficiency.

Computer Skills: Work with numerous programs, outlook, word, tam, Helcion, power point,

Additional Information

Honors: Graduated Blenheim DIstrict High School with honors in 2000. Graduated St Clair College 2001 with honors.

Conferences or Courses: Personal lines level 2, ALberta Insurance Council

Professional Membership: Perfessional young insurance brokers,