Tracy Taylor
------------------------------------------------------------------------------------------------(C) +82 010-2234-6968,
Objective
To work in a premier organization which gives me ample opportunities to apply my skills, to grow and to contribute in the most effective manner by being a key and an effective team player.
Work Experience
ESL Instructor (08/31/2010 – Present)
Last Employer: Lang-Li Global Language Institute
Responsibilities: - Teach English to both children and adults. - Create curriculum, tests and activities for classes. - Write and file progress reports and other reports related to the job. - Research different teaching methods and materials.
Assistant Manager (01/01/2010 – 08/30/2010)
Last Employer: Finish Line, Inc.
Responsibilities: - Trained new employees and taught them how to interact with customers professionally. - Managed and supervised the ongoing education and training of new employees. - Served customers in a courteous manner. - Handled customer service issues and employee problems. - Completed many company reports and organized important documents.
Sales Representative (09/01/2008 – 01/01/2010)
Last Employer: Macy's, Inc.
Responsibilities: - Trained new employees and taught them how to handle customer service issues. - Served customers in a timely and courteous manner. - Organized various merchandise displays. - Performed opening and closing procedures often. - Handled customer service issues and employee problems.
Accomplishments: I received an Outstanding Customer Service pin as a reward for my ability to work well with both customers and employees in a professional work environment.
Education
Establishment: University of Missouri-Columbia
Degree: BA
Education Period: 08/15/2005 - 07/10/2009
Speciality: Political Science
Skills
- Team spirit. - Good ability to adapt to multicultural environments, gained through my work experience abroad. - Good communication skills gained through my experience as a sales manager. - Strong organizational skills. - Leadership gained through store management and classroom management. - Sense of organization. - Good experience in project and team management.
Computer Skills: - Good command of Microsoft Office tools (Word, Excel, PowerPoint and Entourage) - Basic knowledge of Photoshop, and web design. - Good command of database searching, research tools such as LEXIS/NEXUS and Internet. - Basic knowledge of human resources and hiring programs (Taleo, Oracle)
Foreign Language Skills: I have basic conversation skills in both Spanish and Korean.
Additional Information
I have earned a TESL teaching certificate from International TEFL Teacher Training.
Professional Membership: Mizzou Alumni Association- currently inactive
Interests
I am a very active person and I love to participate in sports such as swimming, biking, hiking, and soccer.
My leisure activities include reading, writing stories, and being socially active with friends.