Valerie Leal
Address: 10801 Axtell St
City: Castroville
State: CA
Zip: 95012
Country: United States
objective
I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the Customer Service Industry, I love to learn and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Work Experience
Store Manager (07/16/2007 – 04/16/2010)
Customer Service Collections Check Pro Cross Sale Vault Filing
Last Employer: California Check Cashing Stores
Contact Person: Joel Aaron
Responsibilities: Greeted customers entering the store to ascertain what each customer wanted or needed.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Guaranteed positive customer experiences and resolved all customer complaints. Produced money orders for customers. Accurately balanced cash drawer after every shift.Trained new employees by providing knowledge of specific store tasks and policies.
Cashier/Photo (10/01/2005 – 09/07/2007)
Cash Register Customer Service Go-Backs Push Carts Develop Photos
Last Employer: Wal-Mart
Contact Person: Tania Campbell/831-751-0231
Responsibilities: Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Accurately balanced cash drawer after every shift.Bagged, boxed or gift-wrapped sold merchandise per customer's request. Maintained positive attitude to make customer's shopping experiences memorable and pleasant.Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.
Education
Establishment: Central Coast College
Degree: Certificate
Education Period: 07/03/2006 - 06/02/2006
Speciality: General Accounting
Establishment: Watsonville High School
Degree: HS Diploma
Education Period: 08/13/2001 - 06/10/2005
Speciality: General Studies
Skills
Filing Type 45 WPM Biligual 10-Key Quick Learner Friendly Dependable
Computer Skills: Microsoft Excel Microsoft Word Microsoft Outlook
Foreign Language Skills: Spanish