Yvonne Clark Online Resume

Objective

I have strong customer service and people skills with a long background of working in customer service related fields.

I am currently working in the Real Estate field. I educate buyers in what to expect when buying a home or land and inform sellers on how to best get their property sold, then assist them in the process of either buying or selling. I am also familiar with different kinds of marketing strategies due to my Real Estate experience. I am educated in the legal aspects of Real Estate and have some education pertaining to landlord/tenant rights of property management as well.

I am familiar with Real Estate applications of Microsoft Office and the use of basic office equipment such as faxing, copying/scanning, emailing, data entry and answering phones. As a counter clerk in previous jobs I am also used to working a cash register and doing the money count, closing books and deposits at the end of a work day.

I enjoy children and have also worked in the Minot public school system and am familiar with the procedures of working as a school aide and the duties and responsibilities that pertain to the job.

Work Experience

Realtor (01/04/2008 – Present)

I assist and educate people in buying and selling property. I use Real Estate applications of Microsoft Office to assist me in my job, along with other Real Estate specific software. I work in an office environment using a copy/fax machine and a computer, doing data entry and sometimes answering the phone. Other times I am on the job site making sure contractors are getting the job done for my clients. Often I am working from home getting paperwork done and making appointments and phone calls. I of course, also show properties to perspective buyers and market properties for sellers.

Last Employer: Self employed under the Prudential franchise

Contact Person: Self / 701-340-8553

Responsibilities: Helping clients become educated in the buying and selling of their properties and getting the job done for them.

Accomplishments: Having several happy home owners and sellers.

ESL Aide (11/08/2010 – Present)

Carefully using the English language in speaking and writing. Making copies, working with many different age groups and personalities.

Last Employer: Perkett Elementary

Contact Person: Ed Sehn / 701-857-4680

Responsibilities: I work with a child that speaks English as a second language to help them better understand their assignments and to build their English vocabulary. I also assist the classroom teacher in regular classroom tasks such as grading papers, or making copies.

Accomplishments: Watching a child grow in their understanding of not only the English language but of the entirety of their work.

Counter clerk/customer service (06/12/2006 – 02/09/2009)

Customer service, cash handling, nightly register count, deposits

Last Employer: Magic City Cleaners, Minot AFB

Contact Person: Audrey Lackaduck

Responsibilities: I worked the front counter helping customers with their orders, I checking in clothes and prepared them for cleaning or sewing, and I put orders away when deliveries came in. I also completed orders at the register and counted the money for deposits at night.

Accomplishments: Building my customer service skills and cash handling abilities. This store is now closed but you might be able to get ahold of someone at the remaining main store at 701-839-5456

Education

Establishment: University of North Dakota

Education Period: 08/17/2007 - 11/09/2007

Speciality: Real Estate certificate

Details: I received my Real Estate certificate which I used to take my Real Estate exam and receive my Realtor license.

Skills

cash handling, cash register, making copies, scanning, faxing, invoicing, answering phones, working with many industries such as contractors and mortgage lenders, writing and reviewing real estate contracts

Computer Skills: Email, data entry, Microsoft office (basic), Quicken, Real Estate related software

Additional Information

Conferences or Courses: Marketing with Microsoft

Professional Membership: National Board of Realtors North Dakota Board of Realtors Chamber of Commerce EcoBroker

Certifications or Licensures: Real Estate

Study Abroad: American School In Japan

Interests

I love to learn so I read when I get the chance. I also love to travel and would love to do more of it! I enjoy spending time with my family doing almost anything...like watching hockey. I am the proud mother of a freshman (daughter) at UND and a sophomore (son) at Minot Central Campus. I also enjoy many different types of music. With my Real Estate career I haven't had much a chance at down time so I am looking to better round out myself and my time.