Amber Penney
Address: 122st
City: Edmonton
State: Alberta
Country: Canada
objective
When working in the costumer service industry, the objective is to make sure the costumer leaves happy and with a positive outlook on the company. I believe that I can bring an extra quality to my place of work that could make the people around me feel comfortable and welcome. My goal is to strive past expectations and accomplish jobs with ease and professionalism; I plan on working as hard as possible to achieve that goal. Being a part of enviornment where i can show my skills and bring somethinng extra to the costumer service table is where i want to be. I hope to become an important addition to your team.
Work Experience
Guest Service Member (06/22/2006 – Present)
Related Employer - Earls Tin Palace Position- Setter Other Volunteered to hand out promotional flyers to people on the street and explain the details
Last Employer: Joey Tomatoes
Contact Person: Jeffery Coombes
Responsibilities: -To ensure costumers are entertained and looked after while either waiting at the front or being walked to their table -To ensure costumers are welcomed with a warm greeting -To ensure costumers are asked about their quality of experience while in the restaurant -To give direction to fellow co-workers when a job is needed to be done -Aswell be understanding and considerate of costumers wishes
Accomplishments: -I have been moved up to a higher standard of roles in our team -I am the only member of my team to be given a 15 dollar budget to give away to costumers of my choice, in hopes of making my own regulars. (when working with a certain manager) -I have recieved secret shops of high scores in the 90-100% range
Education
Establishment: Ross Sheppard High School
Education Period: 09/01/2007 - 11/07/2010
Skills
-Personable -Understanding -Organized -Detailed -Leader -Hard Working -Goal setter -Professional -Team Player
Interests
Activities/Interests
Singing
Playing guitar/piano