Amy den Biesen
------------------------------------------------------------------------------------------------(H) 250-367-2190,
Objective
My objective is to become an asset to your company by providing excellent customer service, reliability, strong attention to detail, leadership skills, and ability to work as a team.
Work Experience
President (09/01/2008 – 11/12/2010)
Management, Customer service, General clerical duties, Floral design.
Last Employer: Seedful Things LTD DBA Ye Olde Flower Shoppe
Responsibilities: My responsiblities included hiring and scheduling staff. Daily responsibilities of running a retail business which were: Answering phones, taking orders for customers, recieving and processing orders from website and floral providers. Running cash register, processing flowers weekly, making floral arrangement, maintaining plants, deliveries, Government remittances, payroll, ordering of inventory, problem solving and providing excellent customer service.
Accomplishments: Best of Business Platinum for 2 years
Floral Designer/Delivery Driver (06/16/2006 – 01/01/2009)
Customer service
Last Employer: Ye Olde Flower Shoppe
Contact Person: Sharon Deyotte /250-367-6411
Responsibilities: My responsiblities were to water plants, make dish gardens, make floral arrangements, clean shop, process flowers, answer telephone, take orders, and deliver of arrangements. I also would manage the shop while the owner was on holidays.
Accomplishments: Hands on experience taught me how to become a Floral Designer.
Night Manager/Cashier (08/04/2002 – 07/30/2003)
Management,Customer Service, Cashier,
Last Employer: Harvest Foods / Kettle Falls Wa
Contact Person: Dan Berger
Responsibilities: Oversee 4-5 employess per shift. Responsible for counting down tills, counting ATM and safe. Manage Western Union counter. Data entry, and balancing of cash sheets. Responsible for closing up store and making sure everyones responsibilities are done for the night.
Accomplishments: Become part of the management team after a month on the job.
Skills
Completed Crisis Line Training in 2008
Computer Skills: Able to type up to 40 wpm, email proficient, familiar with networking sites.
Interests
My interests are spending quality time with family, fishing, painting, music, making floral arrangements, reading, cooking, gardening, walking my dog, and volunteering for the Crisis Line.