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Amy  den Biesen

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910 9th ave , Montrose , BC, Canada

(H) 250-367-2190,

Objective

My objective is to become an asset to your company by providing excellent customer service, reliability, strong attention to detail, leadership skills, and ability to work as a team.  


Work Experience

President  (09/01/2008 – 11/12/2010)

Management, Customer service, General clerical duties, Floral design.

Last Employer: Seedful Things LTD DBA Ye Olde Flower Shoppe

Responsibilities: My responsiblities included hiring and scheduling staff. Daily responsibilities of running a retail business which were: Answering phones, taking orders for customers, recieving and processing orders from website and floral providers. Running cash register, processing flowers weekly, making floral arrangement, maintaining plants, deliveries, Government remittances, payroll, ordering of inventory, problem solving and providing excellent customer service.

Accomplishments: Best of Business Platinum for 2 years

Floral Designer/Delivery Driver (06/16/2006 – 01/01/2009)

Customer service

Last Employer: Ye Olde Flower Shoppe

Contact Person: Sharon Deyotte /250-367-6411

Responsibilities: My responsiblities were to water plants, make dish gardens, make floral arrangements, clean shop, process flowers, answer telephone, take orders, and deliver of arrangements. I also would manage the shop while the owner was on holidays.

Accomplishments: Hands on experience taught me how to become a Floral Designer.

Night Manager/Cashier (08/04/2002 – 07/30/2003)

Management,Customer Service, Cashier,

Last Employer: Harvest Foods / Kettle Falls Wa

Contact Person: Dan Berger

Responsibilities: Oversee 4-5 employess per shift. Responsible for counting down tills, counting ATM and safe. Manage Western Union counter. Data entry, and balancing of cash sheets. Responsible for closing up store and making sure everyones responsibilities are done for the night.

Accomplishments: Become part of the management team after a month on the job.

Skills

Completed Crisis Line Training in 2008

Computer Skills: Able to type up to 40 wpm, email proficient, familiar with networking sites.

Interests

My interests are spending quality time with family, fishing, painting, music, making floral arrangements, reading, cooking, gardening, walking my dog, and volunteering for the Crisis Line.