Robert Keown
------------------------------------------------------------------------------------------------(C) (484) 682-5009,
Objective
I am looking for a job that will increase my experience in the Information Technology and PC Repair fields. I have a 10 year career in PC Repair, Networking, Virus Removal, Technical Support, and Building Computers.
I am willing to look into other areas of employment that show promise of advancement and steady work.
Work Experience
Technical Consultant (01/01/2007 – Present)
Last Employer: DB Hosting Solutions, LLC.
Contact Person: Daniel Dippolito/(484) 868-1107
Responsibilities: I provided technical support to web hosting/design customers. I also advised on networking issues and helped in the development of some client web solutions.
Quality Assurance (Software) (04/11/2005 – 12/22/2006)
Last Employer: American International Group (AIG)
Contact Person: Crystal McWilliams
Responsibilities: I created Test Case Matrices (TCM) that tried to touch every possible variable in an algorithm (software) that generated car insurance premiums. I than rewrote that algorithm from state to state and put it into MS Excel Spreadsheets to cross check the accuracy of the program's results.
Quality Control (Warehouse) (06/05/2000 – 08/27/2004)
Last Employer: Techni-Tool
Contact Person: Jason Bueno/(610) 941-4925
Responsibilities: I would check tool orders for accuracy before they were sent to the shipping department.
Education
Establishment: Cisco Networking Academy
Degree: Cisco Certified Network Associate
Education Period: 08/30/2004 - 02/25/2011
Speciality: CCNA
Average Grade: A
Details: Still in progress of obtaining certification. I plan on finishing in Fall 2011.
Establishment: Montgomery County Community College
Degree: Associates/Computer Science
Education Period: 08/26/2002 - 05/07/2004
Average Grade: 3.2
Establishment: Norristown Area High School
Degree: Diploma
Education Period: 08/31/1998 - 06/07/2002
Average Grade: 3.65
Skills
I am a fast learner and very easy to get along with. Being on time and efficient are two of my biggest character traits.
Computer Skills: I am proficient in all Microsoft (MS) operating systems from Windows 3.1 to Windows 7. I am also very comfortable using all versions of MS Office Suite (Word, Excel, Outlook, PowerPoint, Access). I have over a decades experience in repairing computers, doing software installations, removing viruses, and building machines.