brian harper
Address: 4325 cheri dr.
City: Auburndale
State: Florida
Zip: 33880
Country: United States
objective
My objective is to provide customers with the most outstanding customer service possible. I will utilize all experience gained from prior sales and customer service postions to help increase sales and to be efficient in all job associated areas. I will also bring a positive and cooperative attitude to the workplace to work with fellow employees to help ensure a positive and succesful work environment.
Work Experience
Cook (01/19/2011 – 03/02/2011)
cooking, providing customers with a high quality product they expect, keeping work area clean and organized, working with other employees as a team, socialize periodically with customers to gain feedback.
Last Employer: Jimmy T's Roadhouse
Contact Person: Kelly Lashley/ 863-206-9041
Responsibilities: cooking, providing customers with a high quality product they expect, keeping work area clean and organized, working with other employees as a team, socialize periodically with customers to gain feedback.
Accomplishments: during the time spent with this employer i was able to learn how to come to work in a 'hostile' environment and how to overcome the many challenges a restaurant faces when it is mere days away from closing down due to lack of poor ownership and management.
Sales - Customer service (05/07/2000 – 08/30/2010)
handling telesales, marketing, billing and payments, direct sales, online sales.
Last Employer: Martin's towing and recovery
Contact Person: Barbara Harper
Responsibilities: performing transactions, service write ups, performing direct sales, managing online sales, performed follow-up or post sale phone calls to ensure customer satisfaction.
Accomplishments: My accomplishments with this employer are many. This is were I gained most of my sales and customer service experience.
Education
Establishment: Columbia High School
Degree: High school Diploma
Education Period: 08/21/2000 - 05/22/2003
Speciality: none
Average Grade: A
Details: Graduated A year early
Establishment: Warner University
Degree: Bachelors in Science
Speciality: none
Average Grade: O
Details: currently enrolling to attain a bachelors degree in business science, with an emphasis in human resources and organization.
Skills
i have many skills in which could be beneficial in the position i am seeking. some of these include the ability to multitask, organize and manage tasks and responsibilities to allow for greater work flow.
Computer Skills: I have knowledge that covers many programs and software used with a computer. my knowledge covers but is not limited to; word, excel, power-point, internet(multiple browsers), writing software, programming as well as networking and web design.
Foreign Language Skills: NONE
Additional Information
NONE
Honors: 6-time florida band masters association marching drumline "superior performance with distinction'' 5- time florida bandmasters association solo and ensemble percussion "superior with distinction" "Superior with Distinction" is the highest award attained by a marching band, marching instrument ensemble, drumline or soloist. To earn this award shows great effort, skill, determination, and discipline.
Research Projects: NONE
Publications: NONE
Conferences or Courses: NONE
Professional Membership: NONE
Certifications or Licensures: NONE
Study Abroad: NONE
Interests
My interests include designing and building apps for the android mobile operating system. Staying up to date and informed with technology as it is available. Learning as much as possible about electronics devices especially cellular phones and laptop computers. I also have a genuine interest in Stock car racing.