Jaronda Curry

To seek a position in a company as an entry level customer service, where I can utilize my ideas, skills, and talent for amplifying the profit of the company. I would like to conquer the new horizon and add value to the customer rapport. Expand my career skills in the job industry.

Client Service Associate (03/09/2009 – 10/22/2010)

Last Employer: TMobile

Contact Person: Reginald Wheatley (214)714-3449

Responsibilities: *Deal directly with customers either by telephone, electronically or face to face *Respond promptly to customer inquiries *Handle and resolve customer complaints *Obtain and evaluate all relevant information to handle inquiries and complaints *Perform customer verifications *Process orders, forms, applications and requests *Direct requests and unresolved issues to the designated resource *Manage customers' accounts *Keep records of customer interactions and transactions *Record details of inquiries, comments and complaints *Record details of actions taken *Manage administration *Communicate and coordinate with internal departments *Follow up on customer interactions

Cashier/Team Member (05/24/2008 – 08/10/2008)

Last Employer: Burger King 4130

Contact Person: Bernadine White (601)619-4412

Responsibilities: *Operate POS (point of sale) terminal or a cash register *Have knowledge about all the products and services the company is offering *Perform inventory *Interact with customers which include, taking and receiving orders *Process payments *Respond appropriately to whatever the customer needs *Prepare the products based on the company's service philosophy *Maintain safety and cleanliness of the work environment

Establishment: Hinds Community College

Degree: GED(General Equivalency Diploma)

Education Period: 08/11/2008 - 10/22/2008

Details: A diploma for adults equivalent to a high-school diploma.