Craig Scott
------------------------------------------------------------------------------------------------(H) 702-367-3766, (C) 702-807-9913,
Objective
Seeking a position within the customer service department. I love to meet new people and my personal objective is to make them feel as though they are someone special. Having a "Servants Heart" has allowed me to succesfully work in the customer service industry for over twenty years.
Work Experience
Golf Host (07/12/2006 – Present)
I was hired as a Golf Caddie until they removed the service from the club. I stayed on at the golf course as a Golf Host. As a host, I am responsible for assisting our guests needs while on the property.
Last Employer: Bears Best Golf Club
Contact Person: Steven Lenzie/602-373-5388
Responsibilities: I greet customers as they arrive to the property. I host the guests while on the property, and escort them to the first tee. Upon completion of their round I clean their clubs and arrange their transportation.
Accomplishments: I was hired as part time employee behind forty plus caddies. Within one year I was one of the top five caddies on the property. I personally created our outside services program after the caddie program was retired.
Valet/Golf Host (02/03/2001 – 01/19/2007)
Customer Service
Last Employer: Badlands Golf Club
Contact Person: Kris Hull/702-372-8125
Responsibilities: Valet and Golf Host for guests catered to their needs while on the property. I made the schedule for the outside services department. I also worked in the Pro Shop answering phones and booking tee-times.
Valet/Member Services (03/03/1999 – 02/27/2001)
I helped create the Valet sytem at the club.
Last Employer: Canyon Gate Country Club
Contact Person: Dave Merril Mebership Director
Responsibilities: I catered to the members wants and needs in many different capacities. I caddied for them, parked their vehicles and prepared their clubs and golf carts. I was basically responsible for making sure each member had the best experience possible.
Education
Establishment: University Of Arkansas
Degree: Pre-Law
Education Period: 08/12/1993 - 12/16/1998
Speciality: Criminal Justice
Average Grade: 3.25
Skills
I have a servants heart. I have worked in the customer service industry for over twenty years. I make people feel important, and am highly skilled at anticipating a guests needs.
Computer Skills: Computer literate
Additional Information
I have been employed in Las Vegas for over 12 years. I have a working knowledge of the inner workings of the city.
Honors: Employee of the Year Plantation Country Club
Professional Membership: Tiger Woods Foundation Boys and Girls Club of Las Vegas Make a Wish Foundation
Interests
My first love is my family. I enjoy spending my free time with them. I enjoy playing golf and snow skiing. I have two step children in high school and a two year old daughter. I also like to attend church when possible.