cynthia cothrell
------------------------------------------------------------------------------------------------(H) 503-288-8664, (C) 503-309-8664,
Objective
I am pursuing a job in the customer service arena. Have 30 years experience in the field.
Work Experience
Several job titles (10/23/1978 – 01/02/2009)
Most all jobs in 30 years at Qwest were customer service related and involved working in a call center
Last Employer: Qwest Communications
Contact Person: Jamie Wall 503-581-4545
Responsibilities: Different clerking jobs most involving call center environment and all customer service related... Directory Assistance Operator, Engineering Clerk, Operator Services Staff clerk, Assignment Clerk, Collector, Business Office Representative, Repair Clerk, Switch Consultant
Accomplishments: Recovered $500,000 of unbilled revenue
Education
Establishment: Southern Oregon College
Degree: None
Education Period: 09/06/1974 - 06/06/1975
Average Grade: 3.25
Skills
Type 45 wpm, Call Center, Customer Service,
Computer Skills: Several different systems
Interests
VOLUNTEERING AT STORE TO DOOR
VOLUNTEERING AT PROVIDENCE ELDER PLACE