dallas whale

SALES CONTRACTOR (10/15/2009 – Present)

2 years outbound calling new and existing Telstra customers. 5 years Seibel experience

Last Employer: TSA TELCO GROUP

Contact Person: Jeremy Bingham

Responsibilities: 1)Warm calling Tesltra customer's ensuring maximum benefits are being had with their services, 2)Up selling, cross selling 3) handling any complaints if any were raised at the time of the call. 4)maintain a 4.5 on CTS (customer transaction surveys), 5)manage my team when team leader was away ensuring all daily and weekly targets were met to keep with company policy. ensuring 6)customer details are up to date in sebiel

Accomplishments: 1) Awarded reliability award for the half yearly awards night. 2) Managers choice awards 3)Best CTS (customer transaction surveys), 4)Become 2 IC within my team

SALES CONSULTANT (02/07/2006 – 08/08/2009)

Seibel, Microost works.word Telstra Legacy. activating new mobiles face to face, demonstrating Various handset to customers.

Last Employer: VITAGROUP/FONEZONE

Contact Person: Luke Campzy

Responsibilities: Calling on existing Telstra customers to ensure they stay with Telstra and upgrade their plan and mobile, Also spent 1 and a half years working with the master builders account who had a record base of over 10.000 this was a corporate role within the company to ensure that they were receiving the best plans available to them.

Accomplishments: winning over a major company for telstra that had in excess of 150 mobiles and land lines, made over 120 new wireless connection in 1 month.

LABOURER (08/05/2004 – 01/02/2006)

sales quoting and installing shade sails at various properties through out the greater Brisbane and gold coast regions.

Last Employer: SOUTH SIDE SHADE SAILS

Contact Person: GARRY BRIDGEMAN

Responsibilities: installing shade sales new and insurance jobs, ensuring the customers property once the work is finished is left the way it was. Quoting for work and designing the lay out for the customer. Dealing with various types of people and cultures

Accomplishments: helped turn over $250K in the financial year maintained an average of 8 shade sales a week, help the company become one of the largest shade sale companies in Brisbane.