Greg Durocher
objective
To obtain a position as a customer service representative where my experience can be utilized to improve customer satisfaction.
Work Experience
Land Communications and Information Systems Technician (04/15/2009 – 06/10/2009)
Heavily involved in team efforts and discipline. Hard work and trust.
Last Employer: Royal Canadian Forces (Army)
Contact Person: N/A
Responsibilities: -Being a team player and providing a healthy work environment for everyone around me.
Accomplishments: -My duration in the forces made me feel more confident in myself and have a better priority Structure
Support Tech (02/02/2007 – 06/15/2007)
Heavily involved in Microsoft based pc's. Phone support Office based work environment
Last Employer: Compu-Quote/Windsor, On.
Contact Person: Ken St. Andrews/519-974-7283 ex.4376
Responsibilities: - Updated download logs for statistical use. - Tested Compu-Quote programming. - Created malfunction reports. - Converted text documents. - Dress to Impress - Troubleshoot software malfunction
Accomplishments: - Learned about taking calls and addressing customers over the phone. - Came up with easier and faster ways for converting document file types.
Landscaper/Snow Removal Supervisor (06/01/2003 – Present)
5 years experience as a professional landscaper/snow removal labourer. 2 years experience supervising fellow employees.
Last Employer: Total Lawn Care, Amhertburg On
Contact Person: Diane Durocher/519-734-7811
Responsibilities: - Basic responsibilities include training, assigning work, and evaluating the performance of employees. - Responsible for all employee's actions throughout the course of the entire work period. - responsible for driving a plow truck and a truck with a trailer for sometimes a day straight in the worst weather conditions possible. - Responsible for maintenance and ensuring the machinery is in running conditon
Accomplishments: Began working for Total Lawn care in June of 2003 as a labourer. Two years ago was given the opportunity to become a supervisor working for Total Lawn Care
Business Marketing (06/03/2008 – Present)
Sold the company's services to clients of all types. Including commercial and residential. Promoted sod laying, fertilization and snow removal as well as many other services.
Last Employer: Total Lawn Care, Amhertburg On
Contact Person: Diane Durocher/519-734-7811
Responsibilities: Responsible for representing the company and it's interests well. Along with giving them a good appearance and making sure I am respected.
Accomplishments: Obtained key contracts in the company's arsenal and maintained a good relationship with the customers tied to the contract. Past contracts include: -Burger King's Landscaping and Snow Removal -Others along with Many residential customers.
Education
Establishment: Kennedy Collegiate Inst. Windsor
Degree: Grade 9-11
Education Period: 09/09/2004 - 06/21/2007
Average Grade: 85
Establishment: General Amherst, Amherstburg On
Degree: Obtained Highshool Diploma
Education Period: 09/05/2007 - 08/31/2008
Speciality: Won university of Windsor Physics competition
Average Grade: 80
Details: High interest in math and computer science. Excelled in math with 90's in University level all throughout high school. The sciences chemistry and physics, were also high interests of mine and 2 subjects in which I excelled.
Skills
Outstanding with numbers Great memory Personable and Friendly Good sense of humour Perfectionist Always prepared Great Problem Solver
Computer Skills: -Can navigate through computers with confidence and ease. -Put computers together and take them apart -Ability to fix and repair compters and network systems -Troubleshooting specialty
Additional Information
Reliable transportation at all times
Interests
I have been playing hockey all my life and it is my favourite hobby. I love playing team sports. I like to fix my own and other peoples computers. I love cars and I always keep up to date with all cars and their new features. I always go into situations knowing as much as possible so that i am prepared for whatever a situation might bring.