Jahnine Lawrence
------------------------------------------------------------------------------------------------(H) 5162922673, (C) 9176032153, (F) 5164893539
Objective
Customer Service
Work Experience
Customer Service (11/12/2011 – 01/06/2012)
Part-time
Last Employer: Kohls
Contact Person: Annie
Responsibilities: money/credit card transactions, and selling merchandise,answering phone calls.This was a seasonal job
Customer Service (03/10/2009 – 12/08/2010)
Full-time
Last Employer: Walmart
Contact Person: Romanie Mangra/5165051508
Responsibilities: Customer Service including refund/exchange merchandise, moneygram, receiving and outgoing calls to customers, Solving any customer's concerns and problems, Cashier including debit/credit transactions and checking out merchandise.
Staff (07/05/2006 – 08/18/2006)
Summer Youth Employment/Seasonal
Last Employer: IGS
Contact Person: Erik James
Responsibilities: Run errands such as deliver mail, entertain in senior citizen homes and light housekeeping work.
Camp Counselor (07/05/2007 – 08/28/2007)
Summer Youth Employment/Seasonal
Last Employer: Cypress Hills Beacon
Contact Person: Erica Oquendo/7182773522
Responsibilities: Supervise children, take them on trips, feed them and entertain them.
Team Member (03/05/2008 – 01/11/2009)
Part-time
Last Employer: KFC
Contact Person: Fedeme/5162480541
Responsibilities: Customer Service, take orders, prepare and serve food and drive-thru.
Accomplishments: Most Valuable Team Member
Education
Establishment: Transit Tech
Degree: HighSchool Diploma
Education Period: 09/06/2002 - 06/28/2006
Establishment: Queensborough Community College
Degree: Still enrolled
Details: Retrieving Associates Degree
Skills
Great communication and people skills can be very persuasive at times.
Computer Skills: Average
Additional Information
I am a very honest and dependable person. I get along great with others. When I am finished with one task I look for more to do. Although i have experience in certain areas, I am always willing and ready to train to become the best I can be at a job. When it comes to customers I can be persuasive and aggressive(in a good way) and I can make a friendly conversation with anyone I am very comfortable with that. I have great communication skills and im also a people person. I always have a positive attitude and I like to make others happy.
Interests
I always like to volunteer in projects especially when it comes to kids.