Jared Grossman
------------------------------------------------------------------------------------------------(C) 702-358-1681,
Objective
To secure a position leveraging strong customer service and relationship building skills while utilizing over 7 years of Hotel/Gaming experience
Work Experience
Valet Attendant (07/01/2010 – Present)
*Excellent guest service skills *Effective listening skills and strong judgment skills. *Interpersonal skills to deal effectively with all business contacts.
Last Employer: Stratosphere Hotel and Casino
Contact Person: Christopher Colletti/702-380-7777
Responsibilities: -Assist the front drive activities to ensure owners and guests are being assisted and transportation and luggage is moved in an orderly, efficient manner. -Provide owners and guests with current information about all hotel, casino, shows, restaurants, etc. -Assist arriving and departing owners and guests with their luggage requirements -Greet guests in a courteous and caring manner -Assist with recomendations for owners and registered guests requesting information, services and deliveries. -park and deliver guest vehicles in a safe efficant manner.
Lead Bartender/Slot Drop Supervisor (04/22/2005 – 06/22/2010)
Money and ticket counting , sorting and strapping, fix slot malfunctions, mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures, inventory, cost control, scheduling.
Last Employer: Aztec Inn and Casino
Contact Person: Casey Singleton/702-385-4566
Responsibilities: Maintains cleanliness and hygiene of work area, bar tops, floors and line equipment . Receives, issues and keeps necessary records of liquor and other bar supplies Money and ticket counting , sorting and strapping, fix slot malfunctions Mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures Oversee set-up and cleaning of bar area
Accomplishments: Successfully introduced yearly superbowl lunchbox promotion bringing in over 250 guests on 1 day and most liqour sales in a day.
Driver (07/08/2002 – 01/10/2005)
marketing, driving, log tracking, use of pallet jack, forklift operation, shipping and receiving, mail and shipping scales.
Last Employer: Dynamic Marketing Inc.
Contact Person: Steve Gill/702-564-8971
Responsibilities: Deliver sports nutrition supplements to area gyms and health stores including 24 Hr Fitness, Golds Gym Etc. Pick pack and load deliveries check in and verify shipments Keep up to date service and safty logs
Education
Establishment: Crescent School of Gaming and Bartending
Degree: Beverage management
Education Period: 01/17/2005 - 04/22/2005
Average Grade: 4.0
Details: Recieved certification in bartending management after completing over 400 hours of behind the bar and classroom experience including marketing, cost control , overall bar operations and over 240 cocktail recipes.
Skills
Customer service, 3 years management, cash handling, gaming experience, 3 years driving experience, 5 years bartending skills. Ability to work well with others, multi-tasking and organizational skills, leadership skills, self motivated
Computer Skills: micros pos and outlook express, microsoft word
Additional Information
Certifications or Licensures: Certification in Beverage management CPR certified