jessica bergin
------------------------------------------------------------------------------------------------(H) (770)964-9921, (C) (770)243-3007,
Objective
To seek a customer service position that will allow me to utilize my 5 years of customer service experience, and gain further skills as well as attain the goal of the company.
Work Experience
Secretary (05/09/2005 – 08/08/2008)
Last Employer: Michael Bergin
Contact Person: (770)964-5500
Responsibilities: Keep a record of clients appointments and to make sure each one is conducted on time. To bill clients, manage and retrieve files, and word processing.
Accomplishments: I obtained great organization skills, as well as interpersonal and customer service skills. I also acquired word processing and computer programing skills.
Sales Associate (02/25/2008 – 01/04/2010)
Last Employer: JC Penney
Contact Person: (334)826-1954
Responsibilities: My responsibility as a sales associate was to provide great customer service and to ensure that the customers had a pleasurable shopping experience. I also had to maintain the goals of the company.
Accomplishments: I was awarded employee of the month within the first two months of being employed at JC Penney. I gained great customer service, interpersonal, and various organizational skills as a result of working at JC Penney.
Education
Establishment: St. Francis High School
Degree: High School Diploma
Education Period: 08/14/2000 - 05/08/2004
Average Grade: 3.3
Establishment: Auburn University
Degree: Associates Degree
Education Period: 08/16/2004 - 05/05/2009
Average Grade: 2.9
Skills
I have obtained interpersonal skills, computer programing, and customer service skills. I have good judgement, organizational ability, initiative, and the ability to work well with others.
Computer Skills: I have skills in word processing, spreadsheet, and database management.
Foreign Language Skills: I have taken over 4 years of Spanish. I took AP Spanish in college.
Interests
I have volunteered numerous times with Hands on Atlanta which is a non-profit organization that helps individuals and families. I have visitied nursing homes, packed clothes for the homeless, as well as served food to the homeless.