kyle wheeler
Address: 115-47 204st
City: saint albans
State: ny
Zip: 11412
Country: United States
objective
Seeking a position in Customer Service where my extensive experience will be further developed and utilised.
Work Experience
Customer Service Representative (01/02/2008 – 10/09/2009)
Worked with new customers in the development of new accounts and the implementation of new systems. Assisted in the development of new policies and procedures. Assisted in the training of new customer service representatives and associates.
Last Employer: Convergys
Contact Person: kerith craig/ 4078256348
Responsibilities: Responsible for setting up consultations with customers interested in remodeling their home, duties included answering customer queries, problem solving and providing detailed information on new products.
Accomplishments: Won many awards/prizes for great quality Considerations for Team Leader
Education
Establishment: Pine Ridge High School
Degree: Diploma
Education Period: 08/16/2010 - 05/14/2010
Average Grade: B
Skills
Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice. Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors. Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks. Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. Hard-working -- Throughout high school, worked long hours in strenuous activities while attending school full-time. Often managed as many as 65 hours a week in school and other structured activities while maintaining above-average grades.
Computer Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook Express.