Lauren Penner
------------------------------------------------------------------------------------------------(H) 250-392-8476, (C) 250-303-2306,
Objective
I am seeking a position in an office environment, where my computer knowledge, customer-service and office experience and organizational abilities can be fully utilized.
Work Experience
Administrative Assistant (09/15/2004 – 05/15/2005)
Last Employer: Northern BC Winter Games Society
Contact Person: Curtis Redpath- contact available upon request
Responsibilities: I carried out multiple receptionist/office duties including daily correspondence, dictation, filing, faxing, event planning and general organization of office operation.
Accomplishments: In this position, I learned a lot about planning large events, and how to think on the spot when the unexpected occurs.
Customer Service Representative (09/03/2001 – 04/30/2004)
Last Employer: Solectron Global Services
Contact Person: Aaron Born- Contact available upon request
Responsibilities: My daily responsibilities included speaking on the phone with a variety of North American customers providing them with both technical support and customer care.
Accomplishments: In this position, I had the opporitunity to learn how to communicate effectively with customers, diffuse problematic situations, and improve my listening skills.
President
Last Employer: Cariboo Chilcotin Gymnastics Club
Contact Person: Trudy Rick- Office Manager 250-398-7331
Responsibilities: In this position, I am responsible for the overall coordination of the Board of Directors and overseeing the general operations of the gymnastics club, facility contracts and employee administration.
Accomplishments: Through this experience, I have learned how to keep an impartial opinion, and make rational decisions in emotional situations.
Skills
I am a keen observer and thrive on challenges. I have a creative side that lets me be resourceful in problematic situations or when accomplishing multiple projects.
Computer Skills: I am familiar with Windows version 95-2000, ME, XP and Vista. I am also proficient with Microsoft Office programs.
Foreign Language Skills: Though my primary language is English, I know French, and am learning Afrikaans.
Additional Information
Professional Membership: I am currently a member of the Cariboo Chilcotin Gymnastics Association, Gymnastics British Columbia, and the American Quarter Horse Association.
Interests
I enjoy a wide variety of activities outdoors including Equestrian( Combined Training), Hiking, Swimming and Camping. I also have taken up Photography, mainly action pictures and artistic portraits. Currently I am very invlolved with our local gymnastics club, as I believe sports for youth is essential to child development and good health.