omar moreno
------------------------------------------------------------------------------------------------Objective
To develop a sales team that will exceed the branch revenue goal
To keep and exceed customer satisfaction in order to maintain customer loyalty
To maintain operations of the branch within policies and procedures
Work Experience
Branch Manager (09/10/2007 – Present)
Succesfully managed 3 different branches in 2 different regions. Passed all the RQA with an acceptable rating in all 3 of them. Developed 3 personal bankers into managerial positions.
Last Employer: USBank
Contact Person: Janet Roark 714-894-4583
Responsibilities: Finish in all my campaigns to at least 100%. Pass my RQA with an acceptable rating. Grow my loan revenue to exceed plan.
Accomplishments: Pinnacle award winner in 2008 and 2009. Acceptable rating on RQA in 2 different branches. Maintained 80% plus on our customer loyalty index.
Branch Manager (07/03/2006 – 07/27/2007)
Managed a struggling branch and succesfully made it profitable in 3 months.
Last Employer: Wells Fargo Bank
Contact Person: Suzie Steube 402-681-6241
Responsibilities: Develop a plan to save a branch that was not profitable for the last 6 quartes and made it profitable through building a high revenue lending portafolio and small business accounts.
Accomplishments: Annual sales event in San Francisco where i met Dick Kovacevich then CEO of wells fargo. Completed a manager development program through UCLA-John E Anderson Graduate School of Management.
Education
Establishment: El Camino College
Degree: None
Education Period: 09/06/1993 - 06/29/1994
Speciality: None
Average Grade: B
Establishment: Leuzinger High School
Degree: HS Diploma
Education Period: 09/05/1988 - 06/16/1992
Speciality: None
Average Grade: A
Skills
Over 10 years of Sales experience 6 years of experience as a manager/leader
Computer Skills: word excel power point windows xp and all aspects of the internet
Foreign Language Skills: fluent in writing, reading and speaking Spanish.
Interests
I'm very passionate about sports and music.