Mary Ellen Cavallero
------------------------------------------------------------------------------------------------(C) (928) 201-2833,
Objective
Well-qualified, energetic, and results-oriented Finance and Banking professional with more than 2 years experience and demonstrated accomplishments developing corporate growth, stability and financial performance. Skilled in bank operations with strong organizational and commuication skills. Leadership qualities that give a broad-based understanding of financial needs at all levels of business including evaluating, analyzing, and communicating financial data. Demonstrated strengths and accomplishments in:
- Finance and Banking
- Teller Operations
- Problem Solving
- Team Management and Morale
- Communications
- Customer Service
- Effective Scheduling
Work Experience
Finance and Banking (07/06/2009 – 09/02/2010)
Council clients in the selection of financial products in order to meet their banking needs, providing excellent customer service. Sell and refer a wide variety of banking products while demonstrating the ability to listen closely and use identifiers to uncover needs. Extensive knowledge in the operations of branch banking with 2 successful Audits. Familiar with both teller and platform operations.
Last Employer: Bank Of America
Contact Person: Sandra Jackson- Long
Responsibilities: As the Teller Operations Specialist at the in-store location with no Assistant Manager; the responsibilities were very diverse. These include effective scheduling, Domestic and International wires, account opening, teller functions, problem solving, acting Branch Manager in her absence, Notary duties, marketing reports, conference calls, seller and teller reports and all other day to day banking operations.
Accomplishments: Throughout my career I received market recognition for effective leadership and sales. The most recent was a silver award for adoption of new software. In addition My customers sincere thank you's and cards of appreciation are also considered accomplishments because without an excellent customer base you have nothing.
Banking-Teller (08/11/2008 – 06/03/2009)
Accurate cash handling and balancing with excellent customer service. Basic Teller Functions
Last Employer: Bank of America
Contact Person: Blanca Parker
Responsibilities: The beginning of my banking career I quickly learned all aspects of the teller goals and responsibilities. Following proper procedures for safety deposit box and cash handling was the top priority. Also maintaining sales goals by refering products with extensive knowledge and completing all training in a timely manner.
Accomplishments: This position was used as a stepping stone to the Teller Operations Specialist. The referral goals that were recieved were continually exceeded adding to the bottom line.
Education
Establishment: Clovis Community College
Degree: Business and Personal Finance
Education Period: 08/13/2007 - 05/11/2009
Speciality: Ongoing
Average Grade: 3.8
Details: This is where the journey began. I found my passion for banking and finance and I am continuing in that degree field.
Establishment: Mohave Community College
Degree: Business and Personal Financial Management
Education Period: 08/17/2009 - 09/30/2010
Speciality: Ongoing- Associates
Average Grade: 3.8
Details: Continuing my education is very important to enhance my skills in this industry. I am currently on the Deans list in this field study and expect to graduate with my associates in May 2012.
Skills
Accurate cash handling, driven leadership, effective scheduling, financial planning, exceptional customer service skills.
Computer Skills: Microsoft office, outlook, word, processes and basic knowledge.
Additional Information
Certifications or Licensures: Notary Public Commission expires March 2013
Interests
As a Christian woman I pride myself in honesty, integrity and family. My passion is for my family, my faith and my carreer. I have volenteered with my sons school and also enjoy reading.