Nicholas Jenkins
------------------------------------------------------------------------------------------------(C) (707) 761-4719,
Objective
To obtain a challenging position within the field of customer service where progressive experience and excellence will be utilized and advanced.
Work Experience
IT Service Technician (08/10/2009 – 01/02/2011)
Last Employer: S & J Insurance
Responsibilities: Ensuring the anti-virus software is installed, properly configured, regularly updated and working correctly on all PC and server stations. Checking new computer equipment and installing as expected. Providing technical support for hardware and software issues in the office. Setting up, maintaining and removing user network accounts where necessary.
Server (09/08/2008 – 05/15/2009)
Last Employer: Olive Garden
Responsibilities: Write guests' food orders on order slips or memorize orders, enter orders into computers for transmittal to kitchen staff. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Server (09/03/2007 – 08/08/2008)
Last Employer: Red Robin Gourmet Burgers
Responsibilities: Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed. Take food orders and relay orders to kitchens or serving counters so they can be filled. Total checks, present them to customers, and accept payment for services.
Education
Establishment: TechSkills
Degree: A Certified
Education Period: 09/01/2008 - 05/08/2009
Speciality: Computer Repair
Establishment: Vanden High School
Degree: High School Diploma
Education Period: 09/02/2002 - 06/09/2006
Average Grade: 3.3 GPA
Skills
Ability to prioritize and manage time well. Strong verbal and personal communication skills. Problem analysis, use of judgment and ability to solve problems efficiently. Organization and prioritization skills.
Computer Skills: Identifying and troubleshooting components of motherboards, processors, memoy, storage devices, power supplies, display devices, adapter cards, ports and cables. Installing, configuring, and troubleshooting networks, networking tools and diagnostics, preventative network maintenance.
Additional Information
Certifications or Licensures: CompTIA A+ Certified Career ID: COMP001008798316