nicole mortensen
Address: 2146 SE 9th
City: Des Moines
State: Ia
Zip: 50315
Country: United States
objective
"Seeking position requiring excellent business management skills in an office environment. Position should require a variety of tasks, including office management, word processing, and spreadsheet and database program use."
Work Experience
Front Desk Clerk (06/06/2004 – 12/08/2007)
Last Employer: Walnut Creek Inn
Contact Person: Susan Troyer
Responsibilities: Provide customer service Register and assign rooms to guests Transmit and receive messages Answer customer or public inquiries Compute financial data Maintain account records Make travel reservations Receive customer orders Use computers to enter, access or retrieve data Use oral or written communication techniques Compute bills and collect payments
CSR (09/10/2001 – 06/07/2004)
3 years
Last Employer: Sears Tool Catalog
Contact Person: Nicci Webbers
Responsibilities: Took Catalog orders over phone, handled returns at reatil stores over phone, provided customer with producr information, opened mail inserts and put into computer, handled high call volumes during busy times and mean customers with patience.
Accomplishments: People Friendly, Computer and Creadit Card Machine Skills, Telephone skills and excellent listening skills, able to handle several tasks at a time and very quick learner.
Education
Establishment: Glenwood High School
Average Grade: b-
Skills
Able to handle several tasks and learn new tasks very easily. Consider to be a hard, quick learner employee
Computer Skills: excel, power point, word, web friendly, credit card machine, fax and copier experience
Interests
I love spendind time with my 6years old playing outside or inside playing board games. I love getting involved in my sons school projects as well