Olivia Petersen
------------------------------------------------------------------------------------------------(H) 403-986-4329, (C) 403-505-5219,
Objective
Customer oriented,organized,individual who is able to multi task, able to work independently or in a team atmosphere currently seeking a rewarding positon within a fast paced and dynamic work environment.
Work Experience
Shift Manager (12/06/2008 – 12/26/2009)
Last Employer: Pizza Hut South Red Berry Restaurants
Contact Person: Wayne Clifford 403-341-7701 cell 403-597-9219
Responsibilities: Responsibilities included Anwsering phones, taking orders, making orders,dispatching and returning drivers, daily safety checklists, Sysco ordering and putting away, Bank deposits and cash, Fed ex and pepsi orders, Prep, dough, cash and inventory.
Accomplishments: Was promoted to shift manager after 3 weeks of working there, completeed a 10 part module training kit and attended a day class seminer in Edmonton AB.
Office Adminstrator (01/17/2006 – 12/29/2008)
Last Employer: Community Safety Program
Contact Person: Lance Kangas 403-597-7883
Responsibilities: Started out telemarkeing for a busy ADT home security dealership in an 8 person call centre obtaining top sales for 3 months in a row and was promoted to assistant office admin and eventually was full time main office admin was responsible for all customer service, booking appts , installs, service calls , filing, faxing, interviewing and hiring.
Baretender (04/06/2005 – 10/22/2004)
Last Employer: Chiantis Italian Restaurant
Contact Person: Rose
Responsibilities: Evening Bartending, stocking liqour at the end of the night, preparing desserts, running the dishwasher washing all glasses, cutting fruit and veggies for drinks and evening clean-up when my shift was finished. Also helping to server during rush peak periods.
Education
Establishment: Van Horne High School
Degree: High School Diploma
Education Period: 01/01/1996 - 01/01/1999
Average Grade: 86%
Skills
Strong customer service skills, able to listen and assist customers with orders to ensure they recieve quality service to ensure satisfaction and promote repeat buisness. Excellent verbal and written communication skills, able to interact positively in a professional and courteous manner with a diverse group of individuals. Able to multi task effectively ensuring all tasks and responsibilites are completed within the alloted time frame.
Computer Skills: Knowledge in microsoft word, office, excel, fax, photocopying, filing, phone systems , as well as emailing and some data base building.
Additional Information
Certifications or Licensures: WHMIS expires 2013
Interests
Strong interests in excercise, animals, reading, writing, music, cooking and family.