Shonna Howell
------------------------------------------------------------------------------------------------(H) 902-461-0446, (C) 902-403-0446,
Objective
Seeking a part time position that will utilize my customer service experience
Work Experience
Pharmacy Stores Person
* Ability to work in a fast paced, results driven envioronment * Adaptive to new regulations and proceedures *Computerized work envioronment * Ability to work with a wide range of departments and personalities * Detailed record keeping and reconciliation
Last Employer: Department Of National Defence
Contact Person: Captain Ian MacFarlane - 902-721-8797
Responsibilities: *Order medications and medical supplies for the East Coast Fleet including 15 ships and several supporting outside units. *Maintain accurate purchasing records * Reconcile purchasing records/ credit card register * Work with DND personel to supply all thier medical requests for deployments *Process all credits request for out-dated merchandise * Fill all requests for CFB Halifax for First Aid Supplies * Use computerized ordering system/e-mail/inventory programs
Recetionist/Customer Service Representative (02/02/2001 – 07/31/2001)
* Computerized work environment *Detailed record keeping *Customer Service for a Pharmaceutical Wholesaler * Fast paced-order driven business
Last Employer: Pharmaceutical Supplies Limited ( now Trent Drugs )
Contact Person: Tim Craig - 1-800-565-9007
Responsibilities: * Greet clients and salespersons * Take pharmaceutical orders over the phone / e-mail/ fax *Mass faxes for product sales * Maintain client records *Daily bank deposit * Advertizing daily special and flyers * Telemarketing
Sales/ Marketing Assistant (04/01/1996 – 10/29/1998)
* Customer Service and sales related duties * Flyer design and distribution *Computer Inventory Management * Catalogue distribution * Client Support
Last Employer: Pharmaceutical Supplies Limites ( now Trent Drug )
Contact Person: Tim Craig -- 1-800-565-9007
Responsibilities: * Client and Salesperson relations * Negotiate with salespersons for product discounts and distribution * Facilitate promotions and flyer distribution *Maintaining computerized inventory pricing and addition and deletion of products * Continuing Education co-ordinator
Education
Establishment: University of Cape Breton
Degree: Bachelor of Arts
Skills
* Energetic and enthusiastic *Great customer service skills *High attention to detail
Computer Skills: * Currently work in a computerized environment. Daily use of inventory and purchasing programs including Word, Excel, Axcess, and Outlook
Interests
My hobbies include wine making, cooking, stained glass and home renos. I have a love of the outdoors and enjoy hiking and canoeing. I've recently taken up running.