Tearsa Voskamp
Address: 101 Brooklyn St
City: Pembroke
State: Ontario
Country: Canada
objective
To secure a full time position within your company with the opportunity for advancement.
Work Experience
Customer Service Agent (10/18/2010 – 02/21/2011)
Last Employer: On-Line Support
Responsibilities: Followed company policy with regards to the security of customer accounts. Handled incoming customer inquiries. Solved customer issues and complaints. Advised customers about various products and service enhancements and implemented them on their account. Handled both english and french speaking clients in a fast paced environment.
Skills
Fantastic oral communication in both english and french. Work very well under pressure and stressful situations. Work well in a fast pace environment. Excellent decision making abilities. Punctual. Excellent problem solving abilities. Ability to meet tight deadlines
Computer Skills: Microsoft Word PowerPoint Desktop Excel E-mail and Internet
Interests
Horseback riding
Writing English poetry and novels