Graeme Condon
------------------------------------------------------------------------------------------------(H) (902)865-5252,
Objective
To gain employment in RIM's technical support division.
Work Experience
Customer Service Representative
Trouble shooting issues on our website Answering questions about printers and other office technology Placing orders Doing credits and returns
Last Employer: Staples
Responsibilities: Dealing with fortune 500 companies, placing orders and arranging returns. Troubleshooting technical issues on both our website and office machines. Providing superior customer service on a daily basis.
Accomplishments: Received
Order Processing
Walking customers through placing orders online. Troubleshooting issues with office machines. Placing orders
Last Employer: Quill.com
Responsibilities: Dealing with small businesses, placing orders and troubleshooting technical issues on both our website and office machines. Providing superior customer service on a daily basis
Education
Establishment: NSCC Institute of Technology, Halifax, NS
Degree: Information Technology
Education Period: 09/07/2010 - 11/04/2010
Details: I am currently attending NSCC's Information Technology course.
Skills
Quick learner, Logical, Excellent Communication skills
Computer Skills: Familiar with Microsoft 2007, Basic knowledge of Ruby and HTML.