Abbie Toepfer
Address: 24166 St Hwy 3 NW
City: Poulsbo
State: Washington
Zip: 98370
Country: United States
objective
The ideal work environment for me is a place where I can serve both the company and the customer. Being able to provide excellent service and meet goals is satisfying. My education goals coincidence with my career goals and would like to apply one with the other.
Work Experience
Customer Service Associate (02/01/2007 – 08/15/2011)
open and closing reports, loss prevention, cleaning and detailed inventory.
Last Employer: CDX concessions
Contact Person: Frances Cho/ (425) 353-1400
Responsibilities: Independently run shifts on board the Washington State Ferry galley area. Serve customers, clean galley area, prepare and serve food, inventory, stocking and ordering supplies.
Accomplishments: I helped CDX get on there feet by prepping the various boats for opening.
Customer Service Associate (02/01/2004 – 01/01/2007)
learned the dry cleaning industry and a lot about how a small business is run.
Last Employer: Sudz-eez
Contact Person: Jonee Dubos/ (360) 307-8768
Responsibilities: opening and closing reports, cleaning and maintaining the store appearance, customer service and suggestion, multitasking between the dry cleaning side and the laundry mat. Inventory and ordering.
Accomplishments: Made monetary goals set by owner on most goal periods.
Education
Establishment: University of Phoenix
Degree: AA
Education Period: 04/01/2008 - 09/01/2011
Average Grade: 3.5
Details: I am just a few classes away from graduating with my AAPSY and will continue to my BA next year.
Skills
Excellent customer service skills. Ability to remain professional in uncomfortable situations. Ability to separate personal and professional feelings and situations. Acceptance of good and bad feedback and apply to performance. Good sense of humor.
Computer Skills: Understanding of how most computers work. Can use all Microsoft applications. Learn new counter-tops fast.
Interests
I am interested in all kinds of group sports that are more unprofessional and played with friends. I am a big fan of get togethers, and family gatherings. I like to cook and plant gardens, both turn out either really good or really bad. Taking pictures is a hobby, but defiantly not a career path.