Adrienne Dorr
------------------------------------------------------------------------------------------------(H) 918-448-7333, (C) 918-429-4484,
Objective
Professional alignment with your organization in a position that will benefit from my skills in office technology, bookeeping, clerical, front office, organizational and management skills.
Seeking position requiring excellent business management skills in an office environment. Position should require a variety of tasks, including office management, word processing, and spreadsheet and database program use.
Work Experience
Tax Professional (12/06/2011 – Present)
Last Employer: H
Contact Person: Sue Bomer/918-426-1040
Responsibilities: Prepare clients tax returns using the tax preparation software provided by the company. Answer phones, file, receive and direct clients, schedule appointments, research tax questions and issues to correctly prepare complicated tax returns
Human Resources Manager/Store Manager (05/09/2005 – 09/01/2009)
Last Employer: Mar - B Partnership
Contact Person: Joe Hernandez/918-251-6150
Responsibilities: As the Human Resources Manager, I was responsible for all recruiting, interviewing, hiring, orientating, scheduling, and training all new employees. Submitted payroll to the accounting office after checking the accuracy of each employees hours and pay rate. Also kept all employee files, created training schedules and charted all store employees progress, organized all events taking place in the store including job fairs and special promotions for customers, created incentive programs to boost retention and promote good morale for employees. Became a liaison between employees and management or other team members to bring problems to a resolution benefiting both sides. Spent the last year with Mar-B as a Restaurant Manager. Responsible for all administrative operations of the restaurant including all of the above duties, plus managing employees, communicating with all vendors, creating orders and inventories, preparing all reports including timekeeping, daily receipts, accounts payable and receivable, and projecting profit and loss statements.
Accomplishments: As the Store Manager, my store turned a profit for the first time in over 5 years during the second month of my managing and continued to profit ever month thereafter.
Back Office Cash Office Clerk (07/01/2001 – 05/05/2005)
Last Employer: Wal-Mart
Contact Person: Kathy Scanland/352-686-0744
Responsibilities: Counted and verified all the days receipts including cash, checks, credits and debits. Balanced each register and each deposit. When shortages were discovered in particular registers, researched thru detail tape, transactions, and video to discover the source of the shortage. Issued directives as to the nature of the shortage and the appropriate action needed to correct the shortage to the responsible employee and management. Responsible to balance the cash office (safe and change drawers) several times each day. Prepared all daily, weekly and monthly reports according to the company policy and procedure manual.
Support Manager/Office Manager (07/15/1984 – 05/01/1999)
Last Employer: Wal-Mart
Contact Person: Jerry Smith
Responsibilities: Learned and became proficient in all areas of the store starting in layaway. Promoted quickly to the Cash Office, then Merchandising Office, Invoice Office and Personnel Office. Worked in those offices performing duties such as verifying invoices, counting the daily monies and receipts, typing correspondence, interviewing, scheduling, hiring, orientating, training, answering phones, directing customers, receiving guest and new employees, keeping schedules for training, calculating time cards and pay for over 100 employees, preparing daily, weekly and monthly reports, and coordinated managers calendars and their schedules. Promoted to Support Manager and assisted salaried management in directing associates in all areas of the store.
Education
Establishment: Pasco-Hernando Community College
Average Grade: 3.5
Details: Need approximately 15 credit hours for associate degree.
Skills
Store Management Report Preparation Written Correspondence Scheduling Marketing and Sales Bookeeping Front-Office Operations Professional Presentations Customer Service Type 60 WPM with accuracy Proficient 10 key skills
Computer Skills: Microsoft Word Microsoft Excell Microsoft Powerpoint Outlook Express Windows Various e-mail programs and messengers Cyberlink
Additional Information
Motivated, personable, business professional with more than 25 years of experience in management and office skills. Talent for quickly mastering technology. Diplomatic and tactful with professional and non-professionals at all levels. Accustomed to handling sensitive and/or confidential information. Flexible and versatile. Able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline - driven environments. Excellent team - building skills. Punctual, flexible and dependable.
Interests
My interest include camping, reading, home improvement projects, dogs, and crocheting.