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Aidan Fitzpatrick

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Objective

dealing with people is one of my main strengths, I have spent most of my life honing and perfecting these skills and over the last 5 years in Penneys I have lost count of the amount of people that have contacted managers to rave about my customer services skills. My aim is to marry this to my IT training and pursue a career in sales


Work Experience

Sales assistant (02/05/2005 – Present)

Like my last job I am very well known for always having a smile on my face and always being friendly with the customers.

Last Employer: Penneys Dundrum

Responsibilities: cashier, sales assistant and customer services representative.

Accomplishments: Although not a formal award, during the 5 years that I have worked for Penneys I have lost count of the amount of people that have tracked down managers, mainly senior, to rave about my customer service. Currently I am averaging 2 or 3 per month

Cashier / customer services representative (11/15/2002 – 09/15/2004)

I was well known for my friendliness, helpfulness and an excellent relationship with the customers, many regulars looked for me when they called in.

Last Employer: Tesco Merrion

Responsibilities: Sales, refunds and exchanges

Education

Establishment: Dun Laoghaire Institute of Art, Design

Degree: Computing Multimedia Systems/ Web Engineering

Education Period: 09/22/2010 - 04/22/2010

Speciality: BSc (Honours)

Average Grade: 2.0

Details: This furthered the skills I learnt in my previous degree I learnt about content management systems, mobile phone programming, usability, Actionscript (1, 2, and 3) and the .NET environment.

Establishment: Dun Laoghaire Institute of Art, Design & Technology

Degree: Computing in Multimedia Programming

Education Period: 09/22/2004 - 05/15/2008

Speciality: B.Sc

Average Grade: 2.0

Details: An internet design and programming degree, I have learnt Flash (actionscript 1, 2 and 3), Director (lingo), Java, J2ME, C#, the .NET environment, Joomla, MYSQL, Illustrator, Photoshop, Premier Pro, 3d Studio Max, basic Linux and some networking.

Skills

Dyslexia is by far my greatest asset, I have learnt to use the natural strengths that come with the gift. Public speaking is also another asset of mine, from an early age I was more than comfortable in the spotlight and during my school years I received formal training the toastmasters club. Making people smile and dealing with them in general would be one of my main skills. This is simply proven by my track record in Penneys.

Computer Skills: Flash (actionscript 1, 2 and 3), Director (lingo), Java, J2ME, C#, the .NET environment, Joomla, MYSQL, Illustrator, Photoshop, Premier Pro, 3d Studio Max, basic Linux and some networking.

Additional Information

Research Projects: The strengths of dyslexia My pride and joy would have to be the thesis that I wrote for my Honours degree. As a dyslexic I've always have a problem with the belief that dyslexia is a disability. I could never put my finger on it but it just seemed to help me far too much to be a disability for my thesis, I decided to investigate the strengths of dyslexia and created 2 flash games to exercise these strengths

Certifications or Licensures: Full B Irish drivers licence

Interests

Technology is one of the main interests in my life, I have always believed in its potential to help man kind and I look forward to a career which will help me promote and build future technologies.

 

One of the most important lessons my father taught me was "when in doubt do", over the years I have also learnt the value of trying everything at least once, seeking out new things and meeting new people is another one of my favourite pass times.