Alana McNeill
------------------------------------------------------------------------------------------------(H) 360-495-3212, (C) 360-470-1828,
Objective
I am seeking a position as a surgery scheduler. I have spent the last 5 years as a medical assistant at a urology clinic doing nursing duties and the past year being the superuser setting up our new electronic medical records system. Training the staff and building the system were just a couple of the duties i have spent the past year working on. I have excellent customer service and always make the patient my first priority. I was able to get familiar with CPT and DX codes while scheduling surgeries and calling insurances for authorization of services.
Work Experience
Medical Assistant (11/23/2005 – Present)
Patient care, scheduling appts, scheduling surgeries, calling insurances for prior authorizations, provide training for staff on the electronic medical record, lab prep, blood draws, setting up urines for evaluation by physicians. Lab requisition completion. Urodynamics testing and prep.
Last Employer: Urology Associates
Contact Person: Kristina Garrels M.D.
Responsibilities: Patient care, scheduling appts, scheduling surgeries, calling insurances for prior authorizations, provide training for staff on the electronic medical record, lab prep, blood draws, setting up urines for evaluation by physicians. Lab requisition completion. I am the only staff person in our office that performs the urodynimcs testing and prep.
Accomplishments: I was given the job of superuser for our electronic medical records and have seen the process through from the begining. I have helped set up the system with programming to helping the entire office staff learn the system. I have built a name for myself in this office and I believe that I have been a complete assest that will be missed.
Medical Assistant (07/25/2004 – 10/25/2005)
Pt care, vitals, chart prep, and data entry.
Last Employer: Peninusla Community Health Care
Contact Person: Ray Rose
Responsibilities: Pt care, vital signs, phlebotomy etc.
Accomplishments: Worked my way up to being the Patient Advocate who was in charge of setting pts up with transportation issues to referred offices as well as helping htem get insurance if they didn't have any.
Education
Establishment: Bryman Technical School
Degree: Medical Assistant
Education Period: 08/25/2003 - 06/25/2004
Speciality: Medical Assistant
Average Grade: 3.9
Details: I received a degree in Medical Assisting. Phlebotomy, vitals, scheduling and pt care.
Skills
My skills have brodened in the past several years, I went to Houston Texas for a urodynamics training and have spent the past 5 years gaining knowledge in the workings of an office. I have had to learn a knew computer system and train staff members including doctors on the use of the system. I work well with other offices as well as the hospital and surgery centers staff.
Computer Skills: I learned a new computer EMR system and I took some computer classes in college.
Interests
I am the type of employee that takes her job very seriously and look forward to increasing my knowledge base. I always put my patients first and I am a dedicated employee to my office currently.