Amber Groves
Address: 7803 S Marshfield APT 1 S
City: Chicago
State: IL
Zip: 60620
Country: United States
objective
Seeking a responsible and challenging position, that will utilize my cashiering, customer service, employee development, and communication skills.
Work Experience
Seasonal Recreation Leader (06/27/2005 – 08/06/2010)
Last Employer: Chicago Park District
Contact Person: 773-501-3629 Theresa Philpot
Responsibilities: Provided excellent customer service Lead summer day campers in various recreational activities Responsible for safety of 20 children
Cashier / Customer Service Manager (01/01/2007 – 09/14/2007)
Last Employer: Ultra Foods (Joliet)
Contact Person: 815-744-2222 Donna Rivera
Responsibilities: Cashiered Resolve Customer Issues and Complaints Answer and Direct Calls Provided Excellent Customer Service Greet and Direct Sales Reps and Clients Provide Employee Training and Development (15-20 Responsible for ordering and restocking service desk product Supervised Service Desk Cashiers
Lead Cashier/ Deli Clerk (08/12/2002 – 06/24/2005)
Last Employer: Mr.Z's Supermarket
Contact Person: 630-627-3900 Sandy Zeidler
Responsibilities: Cashiered Served deli customers Stock store shelves/ backroom Assisted in Cashier Trainng and Development
Education
Establishment: CCC-Kennedy-King College
Degree: Majored in Business Adminstration
Education Period: 06/17/2008 - 05/09/2011
Average Grade: 3.0
Skills
Customer Service (Adam's Class) Employee Training and Development
Computer Skills: Microsoft Word, Windows XP and Vista, Excel, Microsoft Outlook, Microsoft Access & PowerPoint
Additional Information
Honors: Fall/ Spring 2009-2010 Kennedy-King College Dean's List
Interests
Swimming, Playing Basketball, Bowling League, Reading, and Writing novels and poetry.