Amber Hilburn
------------------------------------------------------------------------------------------------(C) 1-843-599-9716,
Objective
My overrall objective is to enter a field that can offer long term involvement. Something that will present a challenge and broaden the horizon. Customer service has became second nature due to continuous involement through my past few jobs. I have found it uselful being a very polite person, concerned, considerate, willing to listen, willing to change, and most of all, willing to help. Being a fast learner and being willing to learn also has it's advantages.
Work Experience
Part time pizza maker (05/15/2007 – 08/15/2009)
Good customer service was a requirement. Working well with others and under management was necessary. Being able to Learn quickly and excell at all aspects of the job.
Last Employer: Buck's Pizza
Contact Person: Brad Hager 843-549-1995
Responsibilities: Customer service via phone or walk ins. Efficiency was needed at taking and executing the making of orders. Sanitation precautions were always carried out. Restocking procedures were a protocol that must be completed as needed. Completing all needed and assigned tasks. Punctuality.
Accomplishments: Worked well with others and under management efficiently. Excelled at all needed aspects of the job. Gained a full understanding on the importance of customer service. Acquired many new skills.
Full time Manager (08/18/2009 – Present)
Managed the store and it's employees. Kept up with corporate updates, etc. Mandatory good customer service. Product knowledge, training, and reading, outside of work. Gained more experience with monetary value and cash handling. Gained the experience of working under a company and understanding the significance of the job.
Last Employer: General Nutrition Center - GNC
Contact Person: Liz Bouck 843-764-3592
Responsibilities: Take care of any and all paperwork. In charge of known losses, recalls, shipping invoices, money handling and deposit procedures. Corporate updates and procedures. Good customer service. Keeping the store looking presentable and in order for presentational purposes and corporate visits. Cleanliness and sanataion as well. Etc.
Accomplishments: Gained and used new found knowledge to the advantage of the company. Gained much more of an understanding of customer service and how it applies to sales. Gained full time work ecperience and a feel for how select companies operate. Gained better use of people skills and cash handling using a register. Gained paperwork importance and knowledge. Etc.
Education
Establishment: Trident Technical College
Degree: N/A
Education Period: 01/11/2010 - 01/06/2011
Average Grade: Average B student
Details: I am currently attending this college to attain an Associates in Science degree.
Skills
Great people person. Hard working and a fast learner. Polite and nice. Willing to learn new things and do whatever it takes. Work well under management. Complete the tasks at hand quickly and efficiently.
Computer Skills: Can type pretty quickly. Have used Microsoft Access and Excel. Quite familiar with Microsoft Powerpoint and Microsoft Word. Willing to learn whatever else I need to know for the job.
Foreign Language Skills: I've taken many Spanish classes including three in High School and one in college. Not fluent.
Additional Information
Honors: In High School I recieved many Good Citizenship and Attendence awards ans was on the student council for three of the four years I was in High School.
Interests
In my spare time I playVolleyball. I frequently draw and write. I love music, all varieties. I read more often than anything. I'm also a student and carry all the responsibilities that come along with it. I'm an animal lover and own many myself. I have a wide variety of interests. Etc.