Amy Rouse
------------------------------------------------------------------------------------------------(H) (810)233-3317,
Objective
Seeking a full time customer service, clerical or data entry position.
Work Experience
Usher (10/06/2006 – 04/03/2009)
Last Employer: The Perani Group
Responsibilities: Greeted customers and answered customer questions, as well as assisted customers with concerns
Front Desk (08/01/1998 – 01/12/2002)
Last Employer: Southland Lanes
Contact Person: Bryan Davis/810-742-7752
Responsibilities: Earned management trust by serving as key holder, responsibly opening and closing, greeted incoming customers to ascertain what each customer wanted or needed, answered customer questions, assisted customers with concerns, assisted customers in person and via telephone, directed calls to appropriate individuals or departments, scheduled events, operated a computerized cash drawer, collected payment for services rendered, accurately balanced cash drawer after each shift
Education
Establishment: Bendle High School, Burton, MI
Degree: Graduated, June 1996
Skills
fast learner with wide range or practical skills, customer service oriented, curteous demeanor, energetic work attitude, cash management, credit card processing, multi-line phone usage, telephone inquiries
Computer Skills: MS windows proficient, types 60 wpm
Interests
Volunteer Activities
Madison Academy Elementary School, Volunteer, 2005 - Present
- managing school store
- helping in classrooms
- proctoring for tests
- helping out in any way that I can
Organizes Annual Silent Auction/Karaoke fundraiser with proceeds going to the National Multiple Sclerosis Society, 2004 - Present