Brittany Turner
------------------------------------------------------------------------------------------------(H) (843)680-4149, (C) (843)680-4149,
Objective
Seeking position requiring excellent customer service and communication skills. Position should require a variety of tasks including scheduling, gathering patient information, managing time appropriately, and using team work skills constantly. The position should require a positive, goal oriented, and eager to learn individual to fulfill job requirements.
Work Experience
Centralized Scheduler/Outpatient Clerk (06/13/2007 – Present)
Centralized Scheduling, Outpatient Registration, Emergency Room Registration and PBX experience
Last Employer: Chesterfield General Hospital
Contact Person: Arlene Johnson (843)320-3312
Responsibilities: My responsibilities include registering patients, gathering patient and insurance information, reading doctor's orders, pre-authorizing outpatient procedures, collecting co-payments, entering patient data, answering telephone calls and using proper telephone etiquette, scheduling all outpatient procedures, and looking up icd-9 and cpt codes for procedures.
Accomplishments: I have been trained to do every job in my department. I am the only clerk in my department who is this versatile. I have received many thank you cards from several managers inside our facility complimenting my customer service and ability to quickly handle any task at hand in a professional manner.
Education
Establishment: Chesterfield High School
Degree: High School Diploma
Speciality: N/A
Skills
Scheduling, Customer service skills, Ability to work as a team player, Positive and Energetic, Goal Oriented and Eager to learn new skills
Computer Skills: Type 60 wpm, Microsoft Spreadsheet, Medi-tech, Passport, and Microsoft Word