Caitlyn Hanley
Address: 2 West Hampton Rd
City: Saint Catharines
State: Ontario
Country: Canada
objective
I am a dedicated, loyal and charismatic individual who has a great deal of ambition. Although I have extensive experience in the food and service industry, I love to learn, and am always up to a challenge. I enjoy working along side others, while also being able to work efficiently on my own as well. I am seeking a position where I can develop and excel while giving my best to an employer.
Work Experience
Hostess (05/01/2006 – Present)
I gained an appreciation for customer service as well increased my organization and time management skills .
Last Employer: Sammy's Rec Room
Contact Person: 1- (519)-720-0000
Responsibilities: I was responsible for any reservations, seating tables, serving food, as well as the closing duties of cleaning and encashing visas at the end of the night.
Accomplishments: Once I turned 18 years old and acquired my smartserve I was promoted to a waitressing position.
Waitress (05/01/2008 – Present)
From waitressing for many years I have increased my memory capabiltiy, as well as my multi tasking skills. I have also become a charistatic individual when it comes to talking to strangers.
Last Employer: Sammy's Rec Room
Contact Person: 1-(519)- 720-000
Responsibilities: I was responsible for taking lengthy food orders by memory and serving tables their drinks. As a waitress you are required to make sure the people at your tables are comfortable and satisfied with their experience at the restaurant. I would also be asked to help serve at catered events.
Med Plus Representative (09/12/2008 – 05/02/2009)
I gained skills on how to handle stressful situations that often arise within a healthcare environment. From this position I also gained confidence in my public speaking ablilities. As well as increased my listening skills and became a better team player.
Last Employer: Med Plus Program at Brock University
Responsibilities: I was in charge of being the voice for the first year Med Plus program group. I listened to the likes and dislikes of my fellow medplus memebers. Then in once a month meetings between healthcare professionals and Coordinators at Brock, I would speak on my group's behalf. I also would take any knowledge gained from these meetings and pass it along to my Med Plus collegues.
Accomplishments: Acquired Bronze Leadership Training Certificate
Data Clerk (05/01/2010 – 08/31/2010)
Gained knowledge on the use of Microsoft Office Excel, Inquiry Service System, as well as inventory tracking and mail order slips. From working at this ministry I was able to harnass my skills as an efficient and hard working individual.
Last Employer: Ministry of Transportaion
Contact Person: 1-(905)-704-2342
Responsibilities: - Entering CVOR's into the MTO Inquiry Service System - Answering and transerfering phone-calls - Taking care of mail orders and purolator packages. - Organized a charity pot luck within the MTO office buliding.
Education
Establishment: Assumption College High School
Degree: High School Degree
Education Period: 09/05/2003 - 07/16/2008
Speciality: Honours Student
Average Grade: 85%