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Cassandra Mariano

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39 Leatherwood, Ottawa, ON, Canada

(H) 613-692-1660, (C) 613-302-7284,

Objective

I would like to express my interest in the Summer Student position with the Ministry of Training, Colleges, and Universities.  I am a hardworking friendly student who is trying to further my working abilities and would love to do that in your department. 


Work Experience

Cashier, Customer Service Representative, Connection Center Associate (11/25/2006 – Present)

Learned to work in an excellent environment. Learned many of my working skills like how to multitask, be patient and how to deal with customers in the most respectful yet efficient way.

Last Employer: Wal Mart Barrhaven

Contact Person: 613-823-8714

Responsibilities: Cashier- Scan through all items in a quick time while having a nice conversation with the customer. Use money and cash register. Costumer Service- Resturn any item a customer is not satisfied with while keeping the customer happy. Connection Center- Activate cell phones for Rogers, Telus, Bell, Fido, Virgin, Solo and Koodo. Trustworthy with every customers identification. Being able to call every cell phone provider and being able to have a professional conversation with them over the phone to make the customer be satisfied.

Accomplishments: Been promoted from cashier to customer service representative to now connection center associate.

Education

Establishment: St. Joseph Catholic Highschool

Degree: Diploma

Education Period: 09/04/2002 - 06/20/2008

Average Grade: B

Establishment: Carleton University

Degree: Second Year Undergraduate

Education Period: 09/04/2008 - 04/15/2010

Average Grade: B

Details: Majoring in Forensic Psychology.

Skills

Hard Working, People Person, Multi-Tasking, Fast at learning new things, Participates, Patient, Trustworthy, Good listener, Works well with others, Good at creating new ideas, Leader

Computer Skills: Excel, Power Point, Word, Internet,

Foreign Language Skills: Fluent in English, Understand French and Italian

Interests

I am interested in Music, Movies and Books. I enjoy reading a good book and playing the piano.