Courtney Babcock
------------------------------------------------------------------------------------------------(C) 250 661 1556,
Objective
To obtain a full or part time position in the customer service industry.
Work Experience
Order Desk Clerk (05/06/2008 – 09/14/2009)
Last Employer: The Party People
Responsibilities: Processed orders, handled a multi-line phone system and customer complaints, usage of Microsoft Word and Excel, basic reception and clerical duties
Shift Supervisor (01/06/2006 – 08/19/2006)
Last Employer: Rogers Video
Responsibilities: Opened and closed store, dealt with bank deposits, counted daily float and balance of tills, handled customer complaints, set up new wireless accounts, managed staff on shift, received new merchandise, set up displays.
Team Leader (01/04/2005 – 11/20/2005)
Last Employer: Istonish Inc
Responsibilities: Managed a team of 10 people, audited employee work, filled out daily data entry, developed new ideas to improve company moral.
Education
Establishment: Thompson Career College
Degree: Medical Transcription
Education Period: 10/06/2009 - 07/03/2010
Establishment: Burnaby Continuing Education
Degree: Dental Reception Certificate
Education Period: 02/06/2007 - 07/06/2007
Establishment: TRU
Degree: Bachelor of Arts in Sociology
Education Period: 09/07/1999 - 05/07/2001
Establishment: Westsyde Secondary
Degree: Grade 12 Diploma
Education Period: 09/04/1995 - 06/08/1999
Skills
Time management, leadership, multi-tasking, problem solving, flexible, friendly, enthusiastic, fast learner, organization, communication, independent
Computer Skills: 60+ wpm, word and excel, data entry
Interests
Volunteering, writing, music, film, animals, family