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Courtney Babcock

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4020 Braefoot Rd, Victoria, BC, Canada

(C) 250 661 1556,

Objective

To obtain a full or part time position in the customer service industry.


Work Experience

Order Desk Clerk (05/06/2008 – 09/14/2009)

Last Employer: The Party People

Responsibilities: Processed orders, handled a multi-line phone system and customer complaints, usage of Microsoft Word and Excel, basic reception and clerical duties

Shift Supervisor (01/06/2006 – 08/19/2006)

Last Employer: Rogers Video

Responsibilities: Opened and closed store, dealt with bank deposits, counted daily float and balance of tills, handled customer complaints, set up new wireless accounts, managed staff on shift, received new merchandise, set up displays.

Team Leader (01/04/2005 – 11/20/2005)

Last Employer: Istonish Inc

Responsibilities: Managed a team of 10 people, audited employee work, filled out daily data entry, developed new ideas to improve company moral.

Education

Establishment: Thompson Career College

Degree: Medical Transcription

Education Period: 10/06/2009 - 07/03/2010

Establishment: Burnaby Continuing Education

Degree: Dental Reception Certificate

Education Period: 02/06/2007 - 07/06/2007

Establishment: TRU

Degree: Bachelor of Arts in Sociology

Education Period: 09/07/1999 - 05/07/2001

Establishment: Westsyde Secondary

Degree: Grade 12 Diploma

Education Period: 09/04/1995 - 06/08/1999

Skills

Time management, leadership, multi-tasking, problem solving, flexible, friendly, enthusiastic, fast learner, organization, communication, independent

Computer Skills: 60+ wpm, word and excel, data entry

Interests

Volunteering, writing, music, film, animals, family