De'Mi Dudley
------------------------------------------------------------------------------------------------(C) 1-702-265-7612,
Objective
I have been involved in customer service for over 5 years. I have worked a variety of jobs and am very passionate about customer service and love to enthuse and help customers.
Work Experience
Sales Associate (10/28/2009 – 02/01/2010)
Last Employer: Williams Sonoma Monterey, California
Contact Person: Melisa Vielma (831) 641-9398
Responsibilities: My duties included greeting customers as they entered the store, as well as assisting customers with questions and purchases. Additionally, I restocked supplies and assisted in inventory. I also rang customers up and cashed them out.
Receptionist (02/05/2007 – 08/08/2008)
Last Employer: Modular Integrated Technologies Las Vegas, Nevada
Contact Person: Alan Dudley (702) 762-6080
Responsibilities: As a receptionist, my responsibilities included answering phones and managing appointments. I also greeted customers, making sure they were signed in and badged. Additionally, I was responsible for filing and organizing contracts.
Cake Manager (06/28/2005 – 02/20/2008)
Last Employer: Coldstone Creamery Las Vegas Nevada
Contact Person: Theresa Gulbranson (702) 262-0064
Responsibilities: As the cake manager, my responsibilities included preparing, decorating, and organizing cakes. I also took orders. Additionally, it was my responsibility to cash out customers and manage the cash drawers, as well as opening and closing the store.
Education
Establishment: California State University Monterey Bay (Seaside, California)
Degree: Bachelor of Science
Education Period: 08/25/2008 - 04/01/2010
Average Grade: 3.09
Details: I am currently enrolled at California State University Monterey Bay as an undergraduate student, earning a degree in marine biology.
Establishment: Sierra Vista High School (Las Vegas, Nevada)
Degree: Advanced Diploma
Education Period: 08/23/2004 - 06/10/2008
Average Grade: 3.4
Skills
Organizational skills Good time management skills Great observational skills Customer service
Computer Skills: Microsoft Word Microsoft Excel
Additional Information
Honors: Advanced Diploma from Sierra Vista High School
Conferences or Courses: People to People: Student Ambassador (2002)
Interests
I have been involved in theater for six years. Theater has taught me to be precise, accurate, organized, enthusiastic, and confident. It has also taught me the importance of being clear when talking to others and thorough in my work.