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Dennis M Santiago

Po Box 1146, Kurtistown, Hi, 96720, United States

(H) (808)933-7827, (C) (808)936-2202, (F) (808)933-3446


I am seeking a position as a Automobile Sales/Finance Manger. I have over three years of experience in the auto industry. I have held the position of Finance/Business Manager, Sales Manager, General Sales Manager.

I bring the table over 15 years of Finance and Management experience where I have held the position of Branch Manager/Sr Loan Officer and have been responsible for mulitiple branch supervision.

I have over 12 years of Retail sales and retail sales management experience serving as a Store Manager, Manager Trainer, Assistant District Manager, Area supervisor.

My Hallmarks are team building, outstanding customer service skills, a great understanding of marketing using various media. Strategic planing, and exceptional leadership, and organizational ability. I love to teach and train others. I have the ability to multi task, and to foster a very warm and open, fun and professional environment. Our guest are treated like family, and our employees are respected and viewed as a valuable part of our Ohana.

Work Experience

Sr Loan Officer/Business Developement (04/01/2002 – 04/30/2006)

Loan Originating, customer assistance from application to closing, training new employees.

Last Employer: American Savings Bank

Contact Person: Karl Baker (808)286-2754

Responsibilities: Business Development, working with contractors and developers, training and educating Realtors,

Accomplishments: Increasing the companies new business production by 36% . Improving our market share by becoming the largest lender in Hilo

Finance Manager/Sales Manager (04/15/1998 – 03/29/2002)

3 1/2 years of experience starting as a Finance Manager and working up to a General Sales Manager position,Desking, merchandising

Last Employer: Hawaii Motors Inc

Contact Person: Alan Clark (808)933-4612

Responsibilities: Sales Training, creating financing option, customer service, executing retail loan contracts, maintaining profitability and production, inventory control

Accomplishments: Turning the Finance office into a true profit center. Cleaning up the dealerships reputation Training a group of professional sales people

Branch Manager/Sr Loan Officer (09/15/2008 – Present)

15 years of experience in retail lending Specializing in Mortgage Banking Products.

Last Employer: First Hawaiian Mortgage Co of Hawaii

Contact Person: Corey Aguano (808)651-1881

Responsibilities: Hiring, Training,Business development, marketing, advertising,loan processing,underwriting conducting meetings and seminars

Accomplishments: Assisting hundreds of families to reach their financial goals. I have established myself as a trusted financial advisor, and have the trust and respect of the community

Branch Manager/Sr Loan Officer (05/15/2006 – 09/15/2008)

15 years of Mortgage Banking and lending experience.

Last Employer: GMAC Mortgage

Contact Person: William Rizzo

Responsibilities: Branch Oversight, business development, customer retention, training, loan origination's, branch compliance with state and federal laws,

Accomplishments: Transformed the branch into on of the top five branch out of 50 branches in our region. Produce consistent results, and generated strong profits for the company


Establishment: Hawaii Community College

Degree: Associates of Science

Education Period: 09/01/1981 - 12/31/1982

Speciality: Electrical Sciences

Average Grade: 2.8

Details: Electrical Studies consisting of the application and installation of electrical systems both residential and commercial


Sales Developement Team Building Able to meet or exceed customer expectations Cooperation Organization

Computer Skills: Windows based programs proficient with all office systems

Additional Information

Honors: Presidents Association 2003 to 2006 Top Producer 2002 to 2006 Program Committe representative Hawaii Island Board of Realtors 2002-2007

Certifications or Licensures: NMLS license MLO


Cattle Ranching, community outreach work, volunteer work consisting of building projects