Adriana  Grassi

Order Entry Pharmacy Technician  (10/26/2009 – Present)

Last Employer: Omnicare -North Shore Pharmacy

Contact Person: Human Resources :781-213-3900

Responsibilities: Monitoring fax machines for incoming orders and input same into computer in a timely manner. Enters new and refill orders and discontinues orders according to client specific criteria, into appropriate center profile. Admit new customer into pharmacy profiles. Maintains a working knowledge of the specific pharmacy area or responsibility. Identifies non-pharmacy items that require further processing and forwards to appropriate area (i.e., sales orders, IV orders, Med B orders, MAR orders, etc.).

Accomplishments: State registered as a pharmacy technician

Member Service Representative  (11/10/2008 – 10/19/2009)

Last Employer: BJ's Wholesale Club

Contact Person: Marlene Hart 781-279-1499

Responsibilities: Responsible for providing members with fast, courteous and friendly service throughout the front-end. Provide potential members with information regarding various levels of memberships available. Verifying existing memberships and assist members with returns and exchanges of merchandise. Assist with tax exempt and resale memberships to ensure an accurate transaction and record keeping. Answer phones, file, assist cashiers and provide support to front line supervisors when necessary.

Order Entry Pharmacy Technician (08/01/2007 – 03/03/2008)

Last Employer: Pharmerica Pharmacy

Contact Person: Human Resources: 941- 342-2500

Responsibilities: Sort telephone orders based on priority (STATS), run times, refills and medical records. Receive orders via fax, input prescription and treatment orders, and make labels. Input patient information and insurance information in hierarchy screen to process patient admission. Package, label and print manifests for medications for distribution. Communicate via phone/fax with facilities regarding medications (including patient allergy information). Process, file and fax refill sheets for current and future medication orders. Enter new medications by NDC into computer system for selection process. Execute corrections to patient records, room assignments and allergies MARS & TARS. Complete various clerical duties: answering multi-line phone system, faxing and filing patient information.

Establishment: Lincoln Technical Institute

Degree: Medical Assisting

Education Period: 07/01/2008 - 05/19/2008

Average Grade: A

Details: Graduated Lincoln Tech's Allied Health Division certificate program. This intensive Medical Assistant curriculum includes 720 hours of classroom and hands-on instruction of clinical procedures, anatomy and physiology, administrative processes and legal aspects of a medical environment in accordance with Allied Health regulations. A practical externship consisting of 180 hours concludes the program.

Establishment: Sarasota County Technical Institute

Degree: Phlebotomy

Education Period: 12/01/2006 - 01/01/2007

Average Grade: A

Details: Gain expertise in phlebotomy procedures (blood drawing), and specimen collection and processing. Develop communication, interpersonal and professional skills.