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Heather Lambert

 

Address: 266 Orchard St.

City: New Bedford

State: MA

Zip: 2740

Country: United States

 
Cell: 508-525-6702
 

objective

I am looking to start a new career in the medical field & trying to get my foot in the door. I have my high school diploma, with a certificate in retail management. I'm trying to go back to school in the fall for either medical assistant or nursing. My most recent job was at Best Buy for 8 years doing a lot of customer service work so I'm extremely knowledgeable in that field.

 

Work Experience

Administative, Clerical, Customer Service (08/01/2001 – 11/18/2009)

Computer Knowledge, Sales, Customer Service, Multi tasking in busy office setting. Answering multiple phone calls, taking messages, orders, and helping with ER calls.

Last Employer: Best Buy

Contact Person: Nick Estrela 1888bestbuy

Responsibilities: Taking care of customer issues, making schedules, buisness plans, training guides. Training all new employees. Hiring & making new employee files. Handing cash depostis. Ordering supplies & needs for department. Managing about 15-20 employees.

Accomplishments: I won several awards for customer service, great numbers in sales for several months in a row. I also won a few trips for my success.

Communications Rep (03/01/2008 – 12/20/2008)

Last Employer: ST Lukes Hosptial

Contact Person: Deb Schmear

Responsibilities: Answering phone calls for 3 hospitals, dr's offices, nurses, dr's on call. Taking messages

Education

Establishment: GNBRVTHS

Degree: HS diploma

Education Period: 09/01/1996 - 06/16/1999

Speciality: Certificate in Reatail Management

Details: Planning on starting nursing program in the fall.

Skills

Fast learner, great multi tasker, good leadership skills as well as training others.

Computer Skills: Up to date on most new computer programs.

Interests

All of my free time is spent with my 6 year old daughter & 11 month old puppy. Anything we can do together the 3 of us is my favorite activity & interest all in one.