Heather Rathbun

Receptionist/Retouch Artist/Assistant (09/15/2009 – Present)

Last Employer: A.E.Cross Studio

Contact Person: 403 328 0111

Responsibilities: Greet Clients Make and change appointments Confirm appointments Process payments Answer phone Organize mail General front end cleaning Take/relay/return messages General computer maintenence General computer training Handling and organization of digital workflow Retouching/ordering images Organising orders when they arrive Calling clients for order pick up

Receptionist (05/01/2008 – 08/22/2008)

Last Employer: Salon 240

Contact Person: 403 256 4744

Responsibilities: Greet clients Schedule/Reschedule appointments Confirm appointments Process payments General front end cleaning Cash out till at end of day Tip out stylists at end of shifts Reception training of new employee

Sales Associate (04/15/2010 – 10/12/2007)

Last Employer: Ricki's Southcentre

Contact Person: 403 225 1109

Responsibilities: Greet customers Helping customers find and reach clothing in the store Change room assistance General cleaning duties Process payments

Barista (12/08/2006 – 04/15/2007)

Last Employer: Second Cup Shawnessy

Contact Person: No longer in existance

Responsibilities: Greet customers Process payments Knowledge of bar equipment - ability to cup and make all beverages on menu Training younger staff General cleaning duties Cash out till at end of night Tip out baristas at end of shift

Establishment: Lord Beaverbrook High School

Degree: High School Diploma

Education Period: 09/01/2003 - 06/02/2006

Average Grade: 80%

Establishment: Mount Royal University

Degree: Bachelor of Eduaction Transfer

Education Period: 08/20/2007 - 04/06/2009

Speciality: Degree In Progress

Average Grade: 3.38 GPA