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Holley Adams

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45 Canal Bank Street, Welland, Ontario, Canada

(C) 289-228-9029,

Objective

To obtain a placement position in the Communit Services Field. In the process of earning a diploma for the career position of Community Services Worker.


Work Experience

Server (08/01/2003 – 08/01/2008)

Last Employer: San Marco's Ristorante

Contact Person: 905-834-1345

Responsibilities: - Responsible for the opening and closing of operations - Preparing some appetizers, desserts, and beverages - Serving up to 15 tables at any given time - Taking payments in the form of cash, debit, or credit - Resolving customer disputes and complaints

Server (05/01/2002 – 07/31/2003)

Last Employer: Lucy's Cafe and Catering

Contact Person: 905-834-7811

Responsibilities: - Responsible for taking payments in the form of cash, debit, or credit - Serving food and beverages to 10 or more tables at any given time - Customer resolution for complaints and concerns - Preparing appetizers, desserts, and beverages

Education

Establishment: Trillium College

Details: Currently enrolled in the Community Services Worker program with an anticipated graduation date of October 14/2011

Skills

- Profound understanding of sociology, psychology, and the history of Canadian social welfare. - Proficient in issue resolution, process implementation, and client assessment analysis - Strong facilitation skills - Extensive experience dealing with difficult clientel - Outstanding leadership abilities

Computer Skills: Proficient in Microsoft Word, Power Point, and Excel

Additional Information

Certifications or Licensures: CPR/FIRST AID TRAINING (anticipated graduation date-08/2011) NON-VIOLENT CRISIS INTERVENTION (anticipated graduation date-08/2011)