Jack Walker
------------------------------------------------------------------------------------------------(H) 4043161921, (C) 4043161921,
Objective
I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the Customer Service industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while
giving my best to an employer.
Work Experience
Crew Member (02/12/2008 – 02/10/2009)
placed orders for customers on a daily basis and assissted wherever I was able to lend a helping hand
Last Employer: Arbys
Contact Person: 4073333200
Responsibilities: Cashier, Stockiung inventory, Customer service
Accomplishments: Promotion
Crew Member (03/10/2009 – 10/21/2009)
Interacted with customers on a daily basis in order to best suit there needs at Top Dog Car Wash.
Last Employer: Top Dog Car Wash
Contact Person: 4073307730
Responsibilities: Car Wash, Detail Prep, Sales, Customer Service
Accomplishments: Promotion
Call Center Representative (11/01/2010 – 06/01/2011)
Inbound Call Center Rep
Last Employer: Convergys
Contact Person: 4077718000
Responsibilities: Took inbound call for att to assist customers with troubleshooting, billing and general account questions.
Accomplishments: Graduated Training
Education
Establishment: Lake Mary High School
Degree: Diploma
Education Period: 01/01/2007 - 05/07/2010
Speciality: N/A
Average Grade: 3.1
Establishment: Muskingum University
Degree: Criminal Justice
Education Period: 08/24/2010 - 11/02/2010
Average Grade: 3.5
Skills
Customer Service, Polite, Kind, Caring, Teamwork, Sharing
Computer Skills: Basic Technical Skills, Fast typing, Great Multitasking
Foreign Language Skills: English
Additional Information
Conferences or Courses: Went through AT&T call center training course.
Interests
- Played college football for Muskingum University
- Community service for elementary schools around New Concord, OH