James Wright

Resource Management Support Clerk(Canadian Forces) (02/12/1996 – Present)

Last Employer: The Canadian Forces

Responsibilities: Maintain personnel files Process documentation for human resource functions Provide some first line support for IT related issues Process documentation for the release of members from the Canadian Forces Instruct/Test annual qualifications required of members of the Canadian Forces

Accomplishments: Designed and implemented a tracking system for releases and personnel admin using Microsoft Access 2003 that would use data input into the database to populate Word and Excel documents that are required to process the member's career path. This system drastically reduced the number of errors and time spent on each file.

PC/Network Support Technician (03/01/1999 – 02/28/2007)

Last Employer: Canadian Electrocoating Ltd

Responsibilities: Monitored LAN/WAN activity Maintained 12 Servers and approximately 300 Workstations Performed software upgrades and installations on both servers and workstations Designed and implemented Access databases Performed Help Desk duties Trouble shoot issues users were experiencing with the system and provide training to users Install and configure Citrix Metaframe

Accomplishments: Designed an Intranet site for company employees to receive and pass on information to other departments. Initiated the Help Desk concept within the corporation to allow for tracking and assigning daily work orders to technicians.

Establishment: General Amherst High School

Degree: Ontario Secondary School Diploma

Education Period: 09/07/1982 - 06/30/1986