Jason Roderick
------------------------------------------------------------------------------------------------(C) 918-200-4064,
Objective
My objective in the work place is to be productive, helpful and grow within. I have excellent customer service skills and great management qualities from time spent at Wal-Mart as a customer service manager and from my father's electrical company as his warehouse supervisor.
Work Experience
Cell Phone Technician (12/01/2009 – 02/11/2011)
I have experience in all aspects of business. Customer Service, time management as well as team management.
Last Employer: Cell Phone Hospital
Contact Person: Alex Fernandez/918-949-4400
Responsibilities: I was responsible for repairing customer's cell phones as well as handling issues that took place between co-workers and issues with customers. I also did most of our parts ordering.
Accomplishments: I accomplished many things while working their. I was the go to guy when it was crunch time and filled in where ever I was needed. I had to keep up with constant new phone releases and all the request's for phone unlocks for customers.
Warehouse Supervisor (07/01/2002 – 08/01/2005)
Managed all equipment and our ordering of electrical supplies for each job.
Last Employer: W.W. Enterprises
Contact Person: Pat Roderick/918-671-4935
Responsibilities: I was in charge of ordering electrical supplies for each of our job sites. I also supervised the warehouse where I kept up with all equipment and making sure all employees had what they needed. Also I assisted in payroll when needed.
Accomplishments: Even though I worked for my dad I started at the bottom and proved my worth by working hard and overcoming the hardships of being one of the owners son
Customer Service Representative (07/09/2007 – 02/02/2009)
Helping customer with their sales and sales issues.
Last Employer: Cell Phone Repair Center
Contact Person: Albert Hollis/918-402-5646
Responsibilities: I was in charge of helping customers with their purchases, prepare daily deposits, handle cash transactions as well as credit card transactions.
Store Clerk (10/17/2005 – 07/09/2007)
Fast paced atmosphere with great customer service.
Last Employer: QuikTrip
Responsibilities: I helped with customer service, preparing deposits, cash handling transactions and store up-keep
Accomplishments: Worked my way up from the bottom to lead clerk at my store.
Customer Service Manager (06/04/2001 – 12/01/2002)
Learned how to manage time, money and people.
Last Employer: Wal-Mart
Responsibilities: Supervised the cashiers as well as controlled the money for the front end. I also worked in the cash office where I processed all the money, checks and credit card transactions for each days business. I also prepared deposits for pick-up by armored car service.
Accomplishments: Worked my way from cashier up to customer service manager. Then I was the go to guy and was used in many areas of the store when help was needed.
Education
Establishment: University of Phoenix
Degree: Associates
Education Period: 07/01/2008 - 07/04/2010
Speciality: Arts in Business
Skills
Product Ordering, Safety,
Computer Skills: Word, Excel, PowerPoint, Company POS Systems
Foreign Language Skills: English
Interests
I enjoy sports because when playing sports I show excellent team play which can be matched in my everyday work duties as well as leadership. I have been a head coach of a high school rugby team and learned many values about life and myself by being thrust into the head coach position after one year of assisting. I use what I learned and what i taught myself in my everyday life. I also enjoy spending time with my family and making every moment we are together the most of it. I also enjoy movie, music and anything that takes place outdoors.