Jeffrey Heller
Address: 11151 Indian Lake Blvd
City: Indianapolis
State: IN
Zip: 46236
Country: United States
objective
Professional alignment with organization that will benefit from my sales, account management and operations skills. Seeking position that would require excellent business management skills in a challenging environment. Position should require skills for inside office and outside sales/account management environment, be fast paced and require excellent multi-tasking skills.
Work Experience
District Manager (02/24/2005 – Present)
Last Employer: Divisions Maintenace Group Indianapolis, Indiana
Contact Person: Cindy Vogt (859) 448-9730
Responsibilities: Oversee Indianapolis region that consists of 2/3 of the State of Indiana. Bottom line P
Accomplishments: Grew revenue from $1,200,000 to $4,000,000 during tenure. Kept overall region expenses to less than 5% of revenue. Maintained profit margin above company expectations each year. Diversified business so that no one group of customers accounted for more than 20% of the region's business.
Service Manager (08/08/2003 – 02/21/2005)
Last Employer: Fun Time Campers
Contact Person: Matt Braun (317) 890-0791
Responsibilities: Manage a staff of seven (7) service technicians in Recreational Vehicle dealership. Oversaw all new deliveries and repairs of existing inventory and customer units.
Accomplishments: Turned service department into a profit center for dealership. Increased employee morale through incentive based pay and flexible work schedules.
Account Manager (03/01/1999 – 06/04/2003)
Last Employer: Corporate Systems
Responsibilities: Managed approximately 25 Corporate accounts. Responsibilities included add-on sales, training on new products and day-to-day assistance with technical and data issues. Accounts included: Boeing, Sherwin Williams, Harley-Davidson, Mars Candy and Procter and Gamble.
Accomplishments: Exceeded budget each year for add-on sales and met/exceeded profit margin targets for each account.
Account Manager (09/08/1997 – 02/26/1999)
Last Employer: Unitog Company
Responsibilities: Manged the Northeast Illinois area that included Chicago. Managed day-to-day activities for customers including Budweiser, Pepsi-Cola, Coca-Cola and Miller. Responsible for add-on sales of corporate apparel for existing accounts and prospecting for new accounts within the assigned territory.
Accomplishments: Increased sales in excess of 20% each quarter. Exceeded targeted new sales numbers and maintained company accepted profit margins for each customer. Managed the design and implementation of new apparel program for United Airlines (ramp, baggage, mechanical personnel).
National Account Manager (06/07/1993 – 09/05/1997)
Last Employer: Protexall, Inc
Contact Person: Allen Jones (941) 979-7723
Responsibilities: Manage the corporate apparel programs for selected national accounts including Farmland, Roto-Rooter, Case IH, Pepsi-Cola and Trane. Oversaw all daily activities and was responsible for designing and implementing new apparel programs for each account. Responsible for growing National Account Sales both in add-on sales with existing customer base and the addition of new customers.
Accomplishments: Grew sales in excess of 10% each year with each national account. Exceeded company targets for new sales and profit margins. Had additional responsibility for hiring and managing new district account representatives in North Carolina and Ohio.
Education
Establishment: Muskingum University
Degree: Bachelor of Arts
Education Period: 08/15/1983 - 05/15/1987
Speciality: Business
Average Grade: 3.1
Details: Majored in Business with emphasis in Marketing. Minors in Economics and Political Science
Establishment: Northern Illinois University
Degree: Masters Business Administration
Education Period: 08/17/1998 - 05/03/2002
Speciality: OMIS
Average Grade: 3.4
Details: Concentration in Operations Management and Information Systems
Skills
Computer Skills: Proficient in Microsoft Office, Microsoft CRM and building relational databases
Additional Information
Honors: Dean's list - Muskingum University
Professional Membership: SIMA - Snow and Ice Management Association - member
Interests
St. Lawrence School Commission - served three (3) years (2005-2007). Served as Vice-President in 2005 and President in 2006/2007.
Grace Lutheran Church Congregation Council - served three (3) years (1994-1997). Served as chairman of Property Committee.
Hobbies include running (competitive runner since 1977) and coaching park district/CYO basketball for 10 years.