Katherine Haynes
------------------------------------------------------------------------------------------------(H) 3183443821, (C) 3183443821,
Objective
I would like to obtain an entry level position with in the company.
Work Experience
Customer Service Agent (01/17/2011 – 04/21/2011)
Dealing With Customers and their Technical difficulities as well as billing questions and concerns.
Last Employer: Teleperformance Inc.
Contact Person: Kyle Wheatly
Responsibilities: Dealing With Customers and their Technical difficulities as well as billing questions and concerns.
Accomplishments: Leveling up on CAE adhearence and Customer Quality Experience.
Daycare Worker (04/22/2011 – 05/06/2011)
3 months
Last Employer: Greenacres Daycare & Preschool
Contact Person: Deborah Sears
Responsibilities: Taking care of children
Education
Establishment: Northwood High School
Degree: GED
Skills
I have very detailed knowledge of the programs. I have taken courses, classes, and worked in a vocational setting to learn to use them. I started using computers in 2000 and have a incredible amount of knowledge about not only the most current operating systems, but all of them going back to 2000. There are not many computer programs I am not familiar with.
Computer Skills: 95+ WPM Windows 95 Windows Millennium Windows XP Windows Vista Microsoft Office PowerPoint Excel I know most word processing programs. (ex. word pad, notepad, abiword)
Foreign Language Skills: I took 4 years of Spanish. I read it more efficiently then speak it.
Additional Information
Conferences or Courses: Computer Science Office Procedures
Interests
Iam a proud member of the Misson . We aid in any way possible people who need relief from a great variety of things. This includes natural disasters mainly. Most importantly it provides for health, safety, and immunization after these events occur.